COVID-19 – Undergraduate Student FAQs

Last Updated: May 8, 11:30 a.m. EST

Please find below frequently asked questions that are specific to undergraduate students taking courses with the Faculty of Arts & Science. On this page you will find information for:
This page will be updated as Fall 2020/Winter 2021 FAQs become available. You can find out more about our fall planning in this interview with our Dean, Professor Melanie Woodin

 

The Dean’s messages to students, links to the main U of T website and other resources can also be found on the A&S latest updates page. Information for applicants and admitted students can be found on Join U of T. Admission updates can also be found on the frequently asked questions page.

 

For resources available to support you through your online studies, visit the A&S online resources for students page. If you have further questions, please email ask.artsci@utoronto.ca.

Campus Services

All University buildings will be closed as of 11:59 p.m., March 17, 2020 to the general public. Members of the University community will need key or fob access to enter them. 

The Office of the Faculty Registrar, Faculty of Arts & Science, will move their services exclusively to email and telephone. You will be able to continue to seek the advice of Student Service Advisors at: ask.artsci@utoronto.ca  or 416-978-3384.  

Your College Registrar’s Office continues to provide academic and financial advising, learning strategy appointments and other registrarial support via phone, email and teleconferencing.

There may some disruptions to other University services or changes to operating times. We recommend that you check directly with each service and continue to monitor the  University of Toronto’s website for updates.  

We are hearing that some students are experiencing connectivity issues (i.e., difficulty accessing Quercus from home). If you are experiencing connectivity issues, please submit your question/issue here:  https://www.utoronto.ca/covid19-contact.

Accessibility

Please continue to consult your Accessibility Advisor as required. Accessibility Services can be reached through their main office line at 416-978-8060 and by email at:  accessibility.services@utoronto.ca.

Accessibility staff are available to answer your questions and help you to arrange telephone or Skype appointments with Accessibility Advisors, learning strategists and their adaptive technologist. In addition, the volunteer notetaking program continues to run. Volunteer notetakers continue to take notes online and to upload to the notetaking portal. 

Special updates for students registered at Accessibility Services can be found at: https://www.studentlife.utoronto.ca/as/covid-19-updates

We recommend you start by contacting your instructor to see what individual accommodations can be considered for your course. If this is not a realistic option, or if you still have questions or concerns, please consult your Accessibility Advisor to discuss next steps. Special updates for students registered at Accessibility Services can be found at: https://www.studentlife.utoronto.ca/as/covid-19-updates.

It is very important you continue to register to receive accommodations for test/exams using the Clockwork Student Portal, even if you are intending to write an ‘online’ evaluation with your class. Accommodated Testing Services will contact your instructor to make arrangements for extra time accommodations on your behalf, but it is critical that you continue to officially register with that office.   

If you wish to write at the Test Centre at 255 McCaul Street you still can do so, but it is important to reach out to Accommodated Testing Services as soon as possible to ensure staff are aware of your intention to write at the Centre and not ‘online’ with your class. If requested in advance, staff remain available at the Centre to provide you with accommodated testing. tes.info@utoronto.ca  / 416-946-8584  

The deadline for undergraduate students to register with Accommodated Testing Services, should you wish to utilize accommodations (including online examinations) for the April exam period, is March 23, as originally scheduled. 


Summer Session 2020

 

Courses

Summer 2020 courses (F, Y, and S) will be offered remotely rather than in person. 

Decisions about changes to course capacity will be made on a case-by-case basis by the instructor and academic unit that offers the course. Although an online or remote learning environment does not have the same physical restrictions as a classroom, there are many other instructional factors that may constrain the course capacity. The goal of all instructors and academic units will be to ensure that students in the course experience a learning environment that will support their success in achieving the course learning objectives.

Some Research Opportunities Program (ROP) courses will be offered this summer remotely, some are deferred until Fall/Winter, some are deferred until summer 2021, and a small number have been cancelled. For a list of projects with their updated status (continuing, deferred, or cancelled) please see the Research Opportunities Program page.  

Interested students are encouraged to apply to Fall/Winter projects if they are unable to secure a summer ROP, or if their desired project has been cancelled. Faculty members who are opting to lead ROP projects remotely this summer will contact selected students by April 10th. We ask that students do not reach out directly to faculty members.

The University announced on April 1 that it is cancelling all student activities outside of Canada until August 14, 2020, due to the uncertainty caused by the COVID-19 pandemic. All domestic undergraduate research projects that require field work have also been put on pause. All Research Opportunity Program (REP) courses due to take place in the Summer 2020 term have therefore been cancelled. Students interested in taking alternative courses this summer are encouraged to connect with their college registrar or undergraduate coordinator. The A&S Summer Timetable is also now available online.  

Students interested in taking part in on-campus faculty-led research for the Fall/Winter term are welcome to apply to the Research Opportunities Program

All Summer 2020 courses will be delivered remotely or online. Students currently enrolled in a course will be notified about the specific details of assignments and tests through Quercus and the course syllabus. If your exam is delivered online or as a take-home test, your instructor will provide more information about guidelines around academic integrity.

The Faculty of Arts & Science is working to increase the number of Summer 2020 courses that will be available. All Summer 2020 courses will be offered remotely or online. The Summer 2020 Timetable will continue to be updated to allow you to make decisions about Summer courses.

The academic unit that offers the course may have decided to cancel it after considering carefully the impact of remote/online delivery on the ability to meet the course’s educational objectives. Factors that may have informed the academic unit’s decision include how well the course content can be taught in a remote or online setting, whether there is an instructor available to teach the course remotely or online, and how well standards of academic integrity can be maintained in a remote/online setting. 

The Faculty of Arts & Science is working to increase the number of Summer 2020 courses that will be available. The Summer 2020 Timetable will continue to be updated to allow you to make decisions about Summer courses. 

If the cancellation of a course impacts your academic goals, please contact your college registrar’s office for academic advising.

Typically, the maximum number of credits a student can take in the Summer (F/S/Y) is 2.0 FCE, with no more than 1.0 per term. We recognize that you may be looking for more flexibility on this limit given the current situation. If you are interested in taking more than the stated maximum course load, please contact your College Registrar’s Office. An advisor will assess your academic situation and goals, and determine whether enrolling in the additional credits is advisable.

The instructor will determine the appropriate textbooks and reading materials for your course, and communicate these through the course syllabus and Quercus course pages. Some materials may be available for digital download online or through the UofT Libraries, while others may need to be ordered online and shipped from the U of T Bookstore or other third-party sellers. If you have concerns about accessing textbooks or reading materials after reviewing the syllabus, contact your course instructor. 

No. Just like in any other academic term, students should avoid enrolling in two courses that are held at the same time, or that partially overlap with each other. Activities and discussions requiring active student contributions, including tests and final assessments, during your online class time may be included in your final grade for the course; you may not be eligible to write one of the assessments at an alternative time. Regardless of marked work obligations, your learning and ability to engage with your classmates benefit from attending online lectures, discussions, and other class activities.  

Some summer courses will be held in real-time (synchronous), which means you need to be available with internet access during the posted course times to be virtually present for lectures, discussions, or other class activities. Other courses, however, will be asynchronous, meaning that you’ll be able to learn the material (e.g., watch recorded lectures, participate in class discussion groups) and complete the assessments for the course at other times that might be more flexible to suit your personal schedule. 

You can now find information about synchronous versus asynchronous delivery and about any new courses available on the Arts & Science Summer 2020 Timetable once the course details are finalized. The Timetable will indicate whether the course is synchronous or asynchronous in the Status/Notes section and the Timetable instructions dropdown. Here is an example:

Screenshot showing a course in the Timetable

The University of Toronto has identified the minimum technical requirements needed for students to access remote/online learning.

Cancelling a course or selecting Credit/No Credit (CR/NCR)

Changes to the course drop deadlines in Winter 2020 were made in light of the fact that course teaching and assessment moved online unexpectedly.

For Summer 2020 courses, your decisions about whether to drop a course should be guided by the existing deadlines and policies. Please review the Academic Dates & Deadlines page and the Academic Calendar for information.

For Summer 2020 courses, your decisions about selecting the CR/NCR option should be guided by the existing deadlines and policies. Please review the Academic Dates & Deadlines page and the Academic Calendar for information. 

The exceptions that were made to the CR/NCR policy in March 2020 apply only to S and Y courses taken during the Winter 2020 term. Changes to the CR/NCR policies in Winter 2020 were made in light of the fact that course teaching and assessments moved online unexpectedly and will not apply to Summer 2020 terms. 

Coursework

You can contact the academic unit that offers the course if you have any concerns about the delivery of course materials. 

Please reach out to the instructors of the courses in which you have a conflict for your final assessments to explain the circumstances and discuss what options might be available to you to resolve the conflict.

Fees

For more information, please see the Fees and Refunds page.

For Summer 2020 courses, there will be no changes to tuition fees. All academic programs will continue through alternative delivery modes and students will receive academic credit for their courses. In some cases, ancillary fees may be reduced or eliminated. The University is currently reviewing fees and will waive those for services and/or materials which will not be part of summer course offerings.

Summer 2020 fees invoices will be available on ACORN for students enrolled in courses on April 20, 2020. If you have questions about the ancillary fees on your Summer 2020 session invoice, please contact the Office of the Faculty Registrar at ask.artsci@utoronto.ca.

For more information on fees, please refer to the main U of T website.

Some incidental fees have been reduced or refunded for the Summer 2020 term. While the majority of these services are offered online or through alternative platforms, there are services that have a reduced cost due to the closure of buildings on campus.

For information on services provided, please see the links below.

St. George Student Life

Hart House

UTM Student Services

UTSC Student Services

For more information on fees, please refer to the main U of T website.

Athletics facilities continue to provide access to services in different formats. Fees have been reduced for the summer session based on the reduction in costs to maintain the physical space. Please refer to the following pages for ways to keep active during this time.

KPE

UTM Athletics

UTSC Athletics

Hart House

For more information on fees, please refer to the main U of T website.

Financial Aid

Yes, the 2020 Summer emergency grant application will be available on the Enrolment Services website starting May 1.

Yes. Undergraduate students with financial need should complete the UofT Emergency Grant application to request financial help. The grant application will be available starting May 1, 2020. Graduate students should contact SGS. 

Yes. Students must be registered in full-time or part-time studies during the Summer 2020 term in order to be considered for emergency grant funding. 

Health

Contact an academic advisor at your college registrar’s office for advice on academic matters, including course enrolment. If you are feeling distressed, please use the resources available to you, including 24/7 counselling services, on the U of T directory of health and community contacts. In an emergency, call 911. 


June 2020 Convocation

For more information, please see the Office of Convocation website.

On March 25th, the President announced that June 2020 Convocation ceremonies have been cancelled. For the most up to date information, please consult the Office of Convocation website.

The Office of the Faculty Registrar is closed for in-person operations due to COVID-19. Since pick-up and mail delivery options are not available, all letters will be emailed as a PDF. If you would like your letter emailed to a third party, please provide their contact name and email address in the section for additional information when you request your letter

For students completing their degree requirements in the Winter 2020 term, eligibility to graduate letters can be produced after final grade point averages have been calculated for this term. Final grade point averages will be calculated shortly after the extended deadline of May 12, 2020 to drop or select CR/NCR for an S or Y course; we anticipate that we will be able to begin producing eligibility to graduate letters the week of May 18, 2020 at the latest.   

If a letter is required before an eligibility to graduate letter can be produced, students can order an intent to graduate letter instead, which can be produced as long as all degree requirements are pending successful completion of current courses.  We recommend that students confirm that an intent to graduate letter will be sufficient for their purposes before ordering such a letter. 

As long as you have requested June graduation and have completed all of your program and degree requirements by the end of the Winter 2020 term, you will graduate in June 2020. Please visit the Convocation FAQs for more information, including how you will obtain your parchment after you graduate. 

Unfortunately, it is not possible for students who planned to graduate in June, and are eligible to do so, to cancel their graduation request and request graduation for November or next June in order to attend a convocation ceremony.  

Please see President Gertler’s announcement that provides information concerning the virtual convocation ceremony that will be held, as well as divisional in-person graduation ceremonies.

Graduation confirmation letters will begin to be produced as of the date of your originally scheduled convocation ceremony. 

Please allow several business days after the date of your originally scheduled convocation ceremony for your graduation confirmation letter to be produced.


Archived FAQs from Winter 2020

Can I leave Toronto and go back home to my family?

We understand that many A&S undergraduate students are faced with difficult decisions regarding whether to return home, given the increasing challenges with international travel. We have decided that Faculty of Arts & Science undergraduate students will not be required to return to the St. George campus for the Winter 2020 session. More information to follow regarding completion of term work and exams. Students registered with Accessibility Services should continue to contact that office in order to receive accommodations and supports

Are there any protocols I need to follow when I visit campus?

As part of Canada’s efforts to limit the spread of COVID-19, the Premier of Ontario has declared a state of emergency and the Prime Minister has encouraged all Canadians to stay home wherever possible.  

All university buildings will be closed to the general public as of 11:59 pm, March 17, 2020. Members of the University community will need key or fob access to enter them or will need to present appropriate identification to campus security. 

See more information at the University of Toronto’s COVID-19 update website. 

This situation has caused anxiety/stress. I do not think I can perform academically in any remaining course work/exams, but I don’t think it’s fair to have to drop the class. What do I do?

Contact an academic advisor at your college registrar’s office for advice on academic matters, including course enrolment. If you are feeling distressed, please use the resources available to you, including 24/7 counselling services, on the U of T directory of health and community contacts. In an emergency, call 911.

My instructor changed a deadline/assignment requirement because classes are cancelled. Are they allowed to do that?

Although the method of course delivery has changed, instructors are still expected to follow approved guidelines for making changes to the course syllabus. If you have concerns about a change to course expectations, contact the academic unit that offers the course.

My instructor made a change to our syllabus/grading scheme. I was doing well in the course, and the change they made will put me at a disadvantage. What can I do?

You can contact the academic unit that offers the course if you have any concerns about changes made to assessments or expectations in your course.

How will the remainder of my marks be calculated? Do I still have to do my assignments, or will my instructor be redistributing the grading scheme?

The University’s goal is for course expectations to change as little as possible, even though the method of teaching has changed. If changes to course expectations are necessary, your instructor will provide you with more details. Instructors are still expected to follow approved guidelines and policies relating to teaching and grading.

What if I don’t think I will do well with online lectures/exams/group projects? Can I request some kind of exception?

We recommend you start by contacting your instructor to see what individual accommodations can be considered for your course. If you still have questions, please contact ask.artsci@utoronto.ca.

Can I be re-enrolled in an S or Y course I already dropped?

Please email your college registrar’s office with your student number and the course code that you wish to be re-enrolled in. Your college registrar’s office will review your request. Please note that you may not be permitted to re-enrol if too much time has elapsed since you dropped the course. Each request will be reviewed on a case-by-case basis.

Are we going to have unlimited CR/NCR?

Students can select Credit/No Credit (CR/NCR) for any number of their S and Y courses from the Winter 2020 term. These courses will not contribute towards the 2.0 FCE CR/NCR limit.

If I already selected CR/NCR for an S or Y course, will I be able to remove this designation and then re-apply it after I see my final mark?

Yes. As of Friday, May 1 you can remove a CR/NCR designation that you previously selected, to allow you to see your final mark and then decide whether to re-select CR/NCR.

How do I select Credit/No Credit for an S or Y course now that the deadline has been extended?

The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR.   

This date is aligned with the May 12 deadline to drop an S or Y course from the academic record.

Students can begin to select the CR/NCR option for Winter 2020 S and Y courses on ACORN as of Friday, May 1.

I’m a student registered in another division who is taking a Faculty of Arts & Science course in the Winter 2020 term. Do the Faculty of Arts & Science’s deadlines to drop or to select Credit/No Credit (CR/NCR) for a course apply to me?

As a student registered in another division, you will follow the rules, regulations, and deadlines set by your division for all courses that you are taking (including courses offered by the Faculty of Arts & Science). Please refer to your divisional updates/FAQ page for up to date information regarding your options.

DFALD: https://www.daniels.utoronto.ca/info/current-students/undergraduate/acad...

APSC: https://undergrad.engineering.utoronto.ca/covid-19-u-of-t-engineering-un...

UTM: https://www.utm.utoronto.ca/registrar/covid19

UTSC: https://www.utsc.utoronto.ca/registrar/covid-19-information-and-updates

I am a non-degree student. Can I select CR/NCR for a course in the Winter 2020 term?

Yes. You may select Credit/No Credit (CR/NCR) for any number of your S and Y courses from the Winter 2020 term. This includes courses for which this option normally does not apply. The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR.   

This date is aligned with the May 12 deadline to drop an S or Y course from the academic record. Students can begin to select the CR/NCR option for Winter 2020 S and Y courses on ACORN as of Friday, May 1.

Can I use a CR / NCR course for admission into Rotman Commerce?

The grade will still be considered as part of the Rotman Commerce Guaranteed Admission requirements. The underlying numeric final mark assigned by your instructor will be used by Rotman Commerce to determine your eligibility for the program. Please contact Rotman Commerce for more information.

I am working towards a professional designation in Accounting, or I am planning to apply to Graduate programs. Can I use a CR/NCR course for that?

CPA Ontario, graduate programs, and other external institutions will continue to require that you meet their minimum standards in specified courses for current CPA requirements. Since the CR/NCR option will be part of your permanent record, and underlying numerical grades will not appear on your transcript, you should exercise caution when choosing the CR/NCR option if you think there is any chance you will want to pursue a professional designation or graduate school in the future.

Note also that should external institutions and stakeholders (e.g., CPA Ontario, graduate programs, recruiters) require numerical or letter grades, these will NOT be available on your official transcript for courses for which you have selected the CR/NCR option.

Will the deadline to drop an S or Y course from the academic record be extended?

The Winter 2020 deadline to drop an S or Y course has now been extended to May 12, 2020, to allow you to see your final marks before making a decision about cancelling a course. You can drop an S or Y course on ACORN until this extended deadline of May 12.  

This date is aligned with the May 12 Credit/No Credit deadline. 

If you are not able to cancel a course on ACORN, please contact your College Registrar’s Office. 

Will 2019-20 OSAP recipients be penalized because they withdrew from studies or dropped their courses because of COVID-19?

According to the Ministry of Colleges and Universities, there will be no academic penalties for students who fully or partially withdrew (i.e., reduced their course load below OSAP’s minimum course load requirements for funding for full-time studies) because a student was ill, self-isolating, quarantined, caring for an immediate family member, or withdrew due to mental health issues resulting from COVID-19.   

Enrolment Services is assuming all full/partial withdrawals that took place on or after February 19, 2020 are COVID-19 related. Affected OSAP files will not be reassessed, nor will there be any academic penalties.   

OSAP recipients who fully/partially withdrew between January 25, 2020 and February 18, 2020 because of COVID-19, can request a review of their OSAP files. Students should prepare, sign and date a personal statement outlining the COVID-19 related circumstances and the dates the student was impacted resulting in their full/partial withdrawal from studies. These documents should be uploaded by the student to the OSAP website if there’s an existing 2020 Summer OSAP application. If the student absolutely cannot upload documents to the OSAP website, then they should e-mail these documents to Enrolment Services at osap.staff@utoronto.ca.   

Will the deadline to select Credit/No Credit (CR/NCR) be extended?

Yes. The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR. This applies to both S and Y courses and includes courses for which this option normally does not apply (e.g. First Year Foundations Seminars, Research Opportunities Program, etc.).  

This date is aligned with the May 12 deadline to drop an S or Y course from the academic record. 

Students can begin to select the CR/NCR option for Winter 2020 S and Y courses on ACORN as of Friday, May 1.  

I’m a Faculty of Arts & Science student who is taking a course offered by another division (e.g., Daniels/Engineering/UTM/UTSC) in the Winter 2020 term. How do these rules apply to that course? Will I still be able to drop or select CR/NCR for the course according to the new Faculty of Arts & Science deadlines?

Yes. Since you are a Faculty of Arts & Science student, you follow the Faculty of Arts & Science’s deadlines to drop a course or to select Credit/No Credit (CR/NCR) for a course, no matter in which division you are taking the course. If you are unable to drop S and Y courses using ACORN, please contact your College Registrar’s Office.  

You can begin to select the CR/NCR option for Winter 2020 S and Y courses on ACORN as of Friday, May 1. If you are not able to drop or select CR/NCR for the course on ACORN, please contact your College Registrar’s Office. Your College Registrar’s Office will be able to process the change for you. 

I am applying to a program in which marks in certain courses determine my eligibility. Will selecting the Credit/No Credit option for a course required for program admission have an impact on my eligibility for the program?

The underlying numeric final mark assigned by your instructor will be used by the relevant academic unit to determine your eligibility for the program. This underlying mark will not appear on your official transcript.

Can S and Y courses that I have selected as Credit/No Credit contribute toward program requirements?

All courses (S or Y) completed in the Winter 2020 term with a final status of Credit (“CR”) can be used to satisfy program requirements. This provision will hold for these courses until students complete their degrees.

Will my application to graduate school or other subsequent studies be affected if I select CR/NCR in courses this term?

Students are advised to consult with faculty advisors and the prospective graduate program(s) to ensure they understand the impact of this decision on their graduate school application(s).  

The University of Toronto has updated students’ transcripts with a notation explaining the context in which the CR/NCR selections were made. 

If the graduate school to which you are applying requires confirmation of the underlying final numeric mark for a Winter 2020 S or Y course, you can request a Registrar’s Letter that will release this mark directly to the institution. To request a Registrar’s Letter, please send an email to ask.artsci@utoronto.ca

Will Arts & Science be giving refunds for any Fall/Winter courses that I drop at this point since classes have been cancelled?

Classes have moved online at this time. No changes have been made to any of the normal tuition refund policies. As always, we recommend that you contact your college registrar’s office for advice before reducing your course load.

What will happen to final exams?

Faculty of Arts & Science undergraduate students will not be required to return to the St. George campus for the Winter 2020 session, including the final exam period. Your course instructor will be in touch regarding how your course will now proceed (e.g., switch to a test administered online, an assignment to replace the exam, reweighting of existing marks to adjust for the exam’s original value, or other).

Since in-person exam sittings have been cancelled, can I make other plans on those dates/times?

The expectation is that students will remain available during their originally scheduled in-person exam timeslots, so that the faculty can aim to facilitate online replacement assignments to take place during on those dates/times.

What is happening with my deferred exam that I am writing in April?

Deferred exams will be managed the same way as normal exams – they will be adjusted so that no student needs to come to write an exam in person. Because any one student’s deferred exams could be connected to different courses offered originally in different terms, they will receive direct information on how their exam(s) will be handled, and when.

I scheduled an exam viewing for next week. Can I reschedule it or view it online somehow?

Exam viewings will be rescheduled. The Office of the Faculty Registrar will be contacting students with previously scheduled viewings via email to make arrangements.

I’m worried about all of my final exams being online/take-home because people are going to cheat. How are you going to make sure that people don’t cheat?

Your instructors will provide guidelines to all students concerning academic integrity.

I submitted an exam copy request. Will it be processed?

Exam copy requests for exams held in December 2019 or an earlier exam period will be processed when normal university operations resume. If you have previously submitted a request for an exam copy, it will be kept in queue so you do not have to re-submit your request. Deadlines to request copies and viewings for December 2019 will be extended accordingly. If you would like to view your final assessment from April 2020, please contact your course instructor directly.

I was granted an April 2020 deferred exam for a course I took in a previous term. Will I be writing this deferred exam?

Your petition decision indicates whether you were granted a regular deferred exam or special deferred exam.

If you were granted a regular deferred exam, since the University will not be holding in-person exams in April 2020, you will be completing the course in the same format as those students enrolled in the current course offering. The instructor of the current course offering will confirm the alternate method of assessment; possible methods include an online test, written assignment, or take-home test.

If you were granted a special deferred exam, your exam will be postponed to a later time once the University re-opens. Additional information regarding the rescheduling of your special deferred exam will be provided to you by the Office of the Faculty Registrar when normal University operations resume.

When will my final marks in my Winter 2020 term courses be available in ACORN?

With the cancellation of in-person exams, the end of term has been extended to April 25. As a result, your final marks will begin to be posted to ACORN on April 26. Some of your final marks might be available in ACORN at that time, depending on any term work extensions and/or adjustments made to final exams in your courses. We are striving to have your final marks for your S and Y courses available in ACORN by Wednesday May 6 and appreciate your patience should we find ourselves delayed in meeting this target date due to staffing challenges that may emerge related to COVID-19.

How do I submit a petition when I can’t go to campus?

  • The petition process is now online, requiring three key components: the petition form, documentation, and a personal statement that clearly explains what you are requesting and why. Before you petition, first reach out to your instructor to attempt to resolve your concern. If your extenuating circumstances caused you to miss an online test or deadline, talk to your instructor to see if they might have a make-up option prior to May 4 (the last date for possible instructor extension to Winter 2020 term work) before you petition; if so, that will be easier for you and them. 
  • When considering a petition, speak with your College Registrar’s Office for advising. They can help advise you about the options that best fit your personal circumstances and academic plans. If you are registered with Accessibility Services, keep them aware of your situation so that your accommodation needs can be considered as you work on potential solutions. 
  • Complete and save the special petition form
  • Scan any supporting documentation and save it in PDF format (a common graphic file format like JPG or GIF is also acceptable). Keep the original documents stored safely until you receive the final petition decision and any implementation of the petition decision. The Faculty can ask you to send originals at any time while the petition is being considered. 
  • Compose an email from your UofT email address to your College Registrar’s Office and indicate in the subject header it is a petition. Then, attach the form and any documentation. An email from your U of T address will stand in for your official signature. (The email address to use is found in the petition form.) 
  • Monitor your U of T email inbox for the decision about your petition and for possible inquiries needed to process it. 

I don’t know if I can get documentation for my petition. What do I do?

  • If you can obtain supporting documentation, then submit it. Some circumstances may be easier to document than others; for example, some of your records may be on paper rather than in an easily accessible online or digital format. If you have a smartphone you can take a picture of the documentation. 
  • If COVID-19 circumstances prevented you from obtaining a VOI (Verification of Student Illness or Injury form) or medical professional’s note when you needed it, use the ACORN Absence Declaration tool. The start and end date refer to the period when the illness or medical circumstance prevented you from completing your academic work. Don’t forget to explain what those dates mean in your personal statement. 
  • If you have a non-medical situation that is hard to document, then clearly and thoroughly explain the problem in your personal statement.  

If I can’t meet my assignment deadlines or write tests when scheduled what do I do?

First, contact your instructor as early as possible to discuss your situation and to see whether back-up or make-up options can be given. Instructors may have discretionary options that can help your situation (for example, extensions or make-up tests), though note that options may be limited because of the constraints imposed by COVID-19. If you cannot obtain an alternative from your instructor, then arrange to discuss possibilities with your College Registrar’s Office. If you are registered with Accessibility Services, keep them aware of your petition discussion so your accommodation needs can be considered as you work on potential solutions

I was granted a term work extension from Fall 2019 but couldn’t complete my work. What do I do?

Meet with your College Registrar’s Office as soon as possible to get advice about your options.

I couldn’t finish a take-home test that replaced the normal final exam. Do I petition for a deferred exam?

No. The marks for the take-home test developed by your instructor replace the in-person Final Exam as a kind of term-work assignment. Contact your instructor about possible back-up options (such as a make-up test, alternate assignment, or an extension) to help you complete the needed work. If that’s not possible, discuss the possibility of a petition for a Term Work Extension with your College Registrar’s Office. If you are registered with Accessibility Services, keep them aware of your situation so that your accommodation needs can be considered as you work on potential solutions.

I couldn’t write an online test on the scheduled testing date. Do I petition for a deferred exam?

No. All tests administered by your instructor during the Winter 2020 semester are being treated as term work. Contact your instructor about possible back-up options (such as a make-up test, alternate assignment, or an extension) to help you complete the needed work. If that’s not possible, discuss the possibility of a petition for a Term Work Extension with your College Registrar’s Office. If you are registered with Accessibility Services, keep them aware of your situation so that your accommodation needs can be considered as you work on potential solutions.

I fell sick/was interrupted when I was writing an online test. What do I do?

Contact your College Registrar’s Office and your instructor to explain what happened as soon as you can. There may still be a way to arrange for a new opportunity to write the test or complete a back-up option (such as a make-up online test, alternate assignment, or an extension). If not, your College Registrar’s Office can advise you about whether a petition for a Term Work Extension is warranted, and what documentation and explanation you’ll need.

I can't complete my course work, but I’m graduating. How can you help me?

First, connect with your instructor and make it clear that you’re planning to graduate in June. If the issues can't be resolved with your instructor, then contact your College Registrar’s Office for advice on your specific circumstances. The Faculty is committed to working with you, the academic department, and your College to find a way for you to submit outstanding work in time to graduate in June.

I need a confirmation of enrolment letter and do not know where to get one. How can I obtain this letter?

You can download a confirmation of enrolment letter from ACORN. If you need information to be included in a letter that is not in in the letter you can download from ACORN, please contact your College Registrar’s Office. 

I submitted my petition 6 weeks ago. Is it still going to be processed?

The Arts & Science Petitions team will continue to process petitions. If you have any concerns about the status of your petition, please contact your college registrar’s office

I have an academic integrity appointment scheduled for next week. Should I still go to it?

While in-person meetings were not automatically cancelled, the Arts & Science student academic integrity team is committed to ensuring no student should feel compelled to come to campus if an alternative exists. Students with appointments will hear from the Faculty office offering alternatives including phone or Skype-based appointment. If you have concerns, please email us at osai.artsci@utoronto.ca