COVID-19 – Undergraduate Student FAQs

Last Updated: October 16, 2020

Important Update: A&S undergraduate course delivery

On Friday, October 9, the Province of Ontario announced further measures to help reduce the spread of COVID-19. In response to this announcement, the University has released a statement outlining changes to on-campus activities effective October 10. The Provost has additionally asked all faculties and divisions to consider carefully the limited in-person activities that are now taking place on our three campuses. Here, in A&S, effective Saturday, October 10, all A&S undergraduate courses that are currently offered both online and in-person will switch to online-only delivery for the remainder of the Fall 2020 academic term. This means that only courses that are exclusively in-person will continue to be offered in person and will continue to follow all relevant health and safety procedures already in place. Updates will be posted in the FAQ section of this page as more information becomes available.

Contacts

The Office of the Faculty Registrar, Faculty of Arts & Science is available by email or by calling 416-978-3384.

Your College Registrar’s Office continues to provide academic and financial advising, learning strategy appointments and other registrarial support.

There may some disruptions to other University services or changes to operating times. We recommend that you check directly with each service and continue to monitor the University of Toronto’s website for updates.

Frequently Asked Questions

Please find below frequently asked questions that are specific to undergraduate students taking courses with the Faculty of Arts & Science. On this page you will find the following information.

Fall/Winter Session 2020-21

Additional Support & Resources

    Archived FAQs


    Fall/Winter Session 2020-21

    Courses 

    We are currently working with departments, instructors and teaching units to confirm delivery methods for Winter S courses in the Faculty of Arts & Science, St. George.

    This means that some of the Winter S courses you have registered for may change their current delivery method as indicated in the Fall/Winter 2020-2021 Timetable. While some courses will continue to have both online and in-person components, we anticipate that many Winter S courses will change to an online-only delivery. In very limited exceptional circumstances, particular courses or course components (e.g. research excursions, specialized labs) will remain in-person only. Course details will be noted within the delivery instructions section of the Timetable for each course.

    Changes to the delivery method and Timetable delivery instructions will start to be updated in the Timetable as early as Wednesday, September 23, 2020 with most updates completed by Wednesday, October 7, 2020. Please note, there is a delay of 1-2 days between when a delivery method is changed in the Timetable and when ACORN will be updated.

    We recommend that you continue to check both the Timetable and ACORN regularly leading up to the start of the Winter term to ensure you have the most up-to-date course information.

    Courses will be taught in the same format throughout the academic year. So, if your Y course starts online in the Fall 2020 term, you will complete it online in the Winter 2021 term.

    Some programs require applied, practical, or other placement-based courses that can only be delivered in person. These programs will be communicating directly with their students about how to fulfill those requirements. If you are not going be on campus this fall, and you require an in-person only course for your program, Arts & Science is committed to ensuring that you have  an alternative course to progress in your program. Talk to your College Registrar’s Office about your options. 

    No. Fall 2020 courses that start out as online will be held completely online and will have online final assessments. These courses will not switch to meeting in person partway through the term, even if public health guidelines change. Likewise, Y courses that start online in September will remain online throughout the academic year (i.e. through April).

    As a result of new public health measures in Toronto, effective October 10, all undergraduate courses that are currently offered both online and in-person will switch to online-only delivery for the remainder of the Fall 2020 academic term. This means that only courses that are exclusively in-person will continue to be offered in person and will continue to follow all relevant health and safety procedures already in place. If you are in a course section that has switched from in-person to online delivery, please log on to Quercus to access your course materials, and contact your instructors if you have any questions.

    Instructors and their academic units decide which capacities work best for their courses. Although an online learning environment doesn’t have the same physical restrictions as a classroom, many other instructional factors may constrain the course capacity. The goal of all instructors and academic units is to ensure that students experience a learning environment that supports their success in achieving the course learning objectives.  

    Our faculty members and instructors are working incredibly hard to offer courses using innovative teaching methods that continue to meet the exceptional educational experience that U of T is known for across Canada and around the world. We have established an Online Learning Academy for faculty members and instructors to share best practices and expertise on online teaching and are collaborating with faculty and instructors across U of T’s three campuses. We have groups of professors, staff, and related experts working together, with programs, and with instructors to support the transition of courses normally taught in person to an online environment (including some of our lab, field, and studio courses). Our experiences from the shift to online courses this past Winter and in the Summer have already helped to make a lot of progress in figuring out what does and doesn’t work well online. Rest assured that faculty members and instructors are working hard to ensure that their courses are just as engaging and enriching as they are in an in-person environment. 

    Faculty members and instructors are focused on transitioning as many of our hands-on learning experiences as possible to an online environment. Limits on classroom space and scheduling prevent us from offering supplementary lab or studio activities in a subsequent term, or to allow students who pass courses to retake them later so that they can participate in the in-person activities.

    Quercus (q.utoronto.ca) is U of T’s official learning management system, and most online course activities and assessments are delivered through this platform. Students access Quercus using their UTORid and password. Specific courses may use other platforms to deliver activities and assessments. More information is provided to students enrolled in the course through the course syllabus. The University has provided recommended minimum technical requirements for accessing online learning, which we encourage students to review.

    Some courses or parts of courses (lab, tutorial, seminar, etc.) are held in real-time (synchronous), which means you need to be available with internet access during the posted course times to be virtually present for lectures, discussions, or other class activities. Some courses are also asynchronous, meaning that you’ll be able to learn the material (e.g., watch recorded lectures, participate in class discussion groups) and complete the assessments for the course at times that fit your personal schedule. Information about which courses are synchronous and asynchronous is available in the 2020-21 Fall/Winter Timetable and on your course syllabus.  

    Instructors and their academic units have  carefully decided whether to offer their courses synchronously or asynchronously, with the goal of ensuring that the required course learning objectives are met. Because some course learning objectives may require certain activities to be synchronous, students in other time zones should consider the schedule of synchronous classes carefully when planning their course enrolment and should not expect alternative scheduling options. Students who have registered for accommodations through Accessibility Services should consult with their Accessibility Advisor for guidance.  

    Interactive and collaborative learning is an important aspect of many Arts & Science courses. Faculty members and instructors will be available for questions and office hours.  Opportunities to engage in discussions and projects with your classmates will also be part of many online courses, based on the course learning objectives. Quercus (U of T’s online learning management system) offers many features that allow for discussion and interaction in an online course. 

    All evaluations and assessments for Fall 2020 term courses that are offered online will also take place online. Evaluations and assessments will include assignments, tests, presentations, and final assessments. No in-person evaluation or assessment will take place for online courses. Grading is based on the Faculty of Arts & Science’s alphanumeric grading scale and U of T's Grading Practices Policy will apply.

    If your course has both an online and in-person section, the instructor will determine the method and type of final assessment for both sections. Your syllabus will provide more information about final assessments. Students in an in-person section may have either an in-person or online assessment. Students in an online section will only have online assessments. The Faculty is encouraging instructors and faculty members to design assessments in ways that are equitable to all students and meet the educational objectives of the course. 

    If your course has both an online and in-person section, the instructor will determine the method and type of final assessment for both sections. Your syllabus will provide more information about final assessments. Students in an in-person section may have either an in-person or online assessment. Students in an online section will only have online assessments. The Faculty is encouraging instructors and faculty members to design assessments in ways that are equitable to all students and meet the educational objectives of the course.

    All students should begin by consulting the minimum technical requirements for participation in online learning. If you are facing financial barriers to obtaining the required technology, please contact your College Registrar’s Office to obtain information regarding your potential eligibility for a need-based bursary. If you anticipate having difficulty connecting to University websites (e.g., Quercus), please submit your question here

    The answer to this question depends on whether you are a new or returning student.   

    If Fall 2020 is your first time studying at U of T and you choose to take courses at another university or college in the 2020-21 academic year, you will have to re-apply for admission to begin your studies at U of T in September 2021. Once you take post-secondary courses, we will evaluate whether you meet the admission criteria as a transfer applicant. Even if you were admitted as a transfer applicant for September 2020, if you take additional university/college courses in 2020-21, you will need to re-apply for admission.   

    If Fall 2020 is not your first time studying at U of T, and you are a returning student, you may be eligible for transfer credit for courses completed at another university or college. Please remember that there are limits to the number of transfer credits each student can apply towards graduating and that not all courses are transferable. If you’re thinking of taking courses at an institution outside of North America, we are not able to pre-assess whether the courses will be eligible to transfer. Students who intend to graduate in June 2021 should exercise extra caution and consult with their College Registrar’s Office about the potential impact of completing their final year with transfer credits. 

    Yes. All but a small minority of courses in Fall 2020 have an online option for students who are unable or prefer not to attend in person. No in-person attendance or meetings will be required to successfully complete these courses with online options. The health of our students, faculty, and staff is our guiding priority, and will continue to be as we plan for the Winter 2021 term.   

    Changes to the delivery method and Timetable delivery instructions will start to be updated in the Timetable as early as Wednesday, September 23, 2020 with most updates completed by Wednesday, October 7, 2020. Please note, there is a delay of 1-2 days between when a delivery method is changed in the Timetable and when ACORN will be updated.

    Academic Integrity

    Academic integrity is one of the University’s core values and a key part of the teaching and learning relationship. Whether the learning environment is in person or online, faculty members and instructors will plan their course assessments with academic integrity guidelines as a top priority and communicate these to all students enrolled in the course. Any and all allegations of academic misconduct will be addressed through the University’s established policies and procedures. For more information, visit the Academic Integrity website.

    Accessibility

    Please continue to consult your Accessibility Advisor as required. Accessibility Services can be reached through their main office line at 416-978-8060 and by email at:  accessibility.services@utoronto.ca.

    Accessibility staff are available to answer your questions and help you to arrange telephone or Skype appointments with Accessibility Advisors, learning strategists and their adaptive technologist. In addition, the volunteer notetaking program continues to run. Volunteer notetakers continue to take notes online and to upload to the notetaking portal.

    Special updates for students registered at Accessibility Services can be found at: https://studentlife.utoronto.ca/covid-19-accessibility-faqs/

    We recommend you start by contacting your instructor to see what individual accommodations can be considered for your course. If this is not a realistic option, or if you still have questions or concerns, please consult your Accessibility Advisor to discuss next steps. Special updates for students registered at Accessibility Services can be found at: https://studentlife.utoronto.ca/covid-19-accessibility-faqs/.

    It is very important you continue to register to receive accommodations for test/exams using the Clockwork Student Portal, even if you are intending to write an ‘online’ evaluation with your class. Accommodated Testing Services will contact your instructor to make arrangements for extra time accommodations on your behalf, but it is critical that you continue to officially register with that office.   

    If you wish to write at the Test Centre at 255 McCaul Street you still can do so, but it is important to reach out to Accommodated Testing Services as soon as possible to ensure staff are aware of your intention to write at the Centre and not ‘online’ with your class. If requested in advance, staff remain available at the Centre to provide you with accommodated testing. tes.info@utoronto.ca  / 416-946-8584  

    The deadline for undergraduate students to register with Accommodated Testing Services, should you wish to utilize accommodations (including online examinations) for the April exam period, was March 23, as originally scheduled. 

    Graduation

    Arts & Science has added an amendment to the Dean’s Promise for the 2020/21 academic year, as follows: 

    The Faculty has a standing Dean’s Promise that ensures A&S students can enroll in a set of courses in their final year that will allow them to graduate. For the 2020/21 academic year (from September 2020 to April 2021), the Dean is extending the Dean’s Promise due to the challenges resulting from COVID-19. While most A&S courses can be taken online throughout 2020/21, some A&S courses may only be delivered in-person. If any of these courses are required for program completion, the Dean’s Promise will be applied for students needing them to graduate. This means that for students planning to graduate in June 2021, if they choose to learn online in 2020/21 and require a course that is only being offered in-person to complete their program requirements, the Dean promises an alternative online course will be made available to them. In some cases, programs may also consider other courses already completed that could fulfill courses required for program completion.

    Spring 2021 Convocation ceremonies are tentatively scheduled to run from June 1-18, 2021. The University will follow public health guidelines and announce whether there are any changes closer to this date.

    Considering ongoing public health concerns, the University of Toronto has made the difficult decision not to hold in-person November convocation ceremonies and instead will host a virtual ceremony to celebrate our graduates. For the most up to date information, please consult the Office of Convocation website.

    Unfortunately, it is not possible for students who planned to graduate in November, and are eligible to do so, to cancel their graduation request and request graduation for June or next November in order to attend a convocation ceremony.  

    Please see the Office of Convocation website for information concerning the virtual convocation ceremony, as well as for Frequently Asked Questions

    Fees

    We are committed to delivering engaging and interactive courses, as well as other learning and co-curricular activities that continue to live up to the high standards and reputation of a University of Toronto education.

    For the Fall 2020 term, there are no changes to planned tuition fees. We have reduced non-academic incidental fees for student services and athletics and recreation programs for the fall. Most programming and services continue online through video calls, phone calls, and other means. In-person services are also being offered wherever possible in accordance with public health, government, and University guidelines.  

    The services offered at each campus and the incidental fees charged vary by campus. For the St. George campus:

    • Hart House fees have been reduced by 20%
    • Athletics (KPE Sport & Rec) fees have been reduced by 30%
    • Student space fees for the St. George campus are not being charged

    The fees charged reflect the costs at the various campuses and any special programs within them. In addition to the University’s fee adjustments, some student societies have reduced their fees. Please check your invoice and with the society directly for additional information. 

    If you have an outstanding balance on your invoice, monthly service charges have been suspended until December 15, 2020. Check the Student Accounts website to find out how the monthly service charges will affect your invoice after December 15, 2020. 

    For more information and frequently asked questions, including details about reductions to non-tuition fees, please visit the Student COVID-19 page.

    We recognize that many students are facing exceptional financial pressures because of COVID-19. We encourage undergraduate students who are facing financial hardship to contact their college registrar’s office to inquire about the possibility of need-based bursary support. A list of University financial supports, work-study opportunities, and provincial and federal government programs is available in the Funding Opportunity Directory.

    Students enrolled in 4.0 to 6.0 credits in the Fall/Winter 2020-2021 session pay a program fee, which is a flat fee that does not change as courses are added or dropped. These students can obtain refunds only if they drop down to 3.5 credits or fewer prior to specific dates. 

    Students who are enrolled in 3.5 credits or fewer in the Fall/Winter session pay course fees, which are assessed based on the number of courses in which they are enrolled. These students can obtain refunds if they drop one or more courses by specific dates. 

    Visit the Fees & Refunds page for more information. Students can also consult with their College Registrar’s Office for more advice about refunds and dropping courses. 

    Delivering and supporting quality online instruction requires major investments. We have committed  substantial resources and effort into innovations in teaching and technology to prepare for the fall term as many academic programs continue to be delivered through online means. Some courses do include in-person components, where possible, in accordance with public health and government guidance. 

    We encourage undergraduate students who are facing financial hardship to contact their College Registrar’s Office to apply for financial support. You may be eligible for COVID-19 related financial support and other funding opportunities.  

    The University has reduced non-academic incidental fees for student services and athletics and recreation programs for the fall. Most programming and services continue online through video calls, phone calls, and other means. In-person services will also be offered wherever possible in accordance with public health, government, and University guidelines. 
     
    The services offered at each campus and the incidental fees charged vary by campus. For the St. George campus:

    • Hart House fees have been reduced by 20%
    • Athletics (KPE Sport & Rec) fees have been reduced by 30%
    • Student space fees for the St. George campus are not being charged

    The fees charged reflect the costs at the various campuses and any special programs within them. In addition to the University’s fee adjustments, some student societies have reduced their fees. Please check your invoice and with the society directly for additional information. For more information and frequently asked questions, including details about reductions to non-tuition fees, please visit the Student COVID-19 page.

    Exams

    All assessments for online Fall 2020 courses will be delivered in an online format. For these courses, you will not have to write an in-person exam to complete the course and obtain credit. The same arrangements apply to online Y (September-April) courses.

    If your course has both an online and in-person section, the instructor will determine the method and type of final assessment for both sections. Your syllabus will provide more information about final assessments. Students in an in-person section may have either an in-person or online assessment. Students in an online section will only have online assessments. The Faculty is encouraging instructors and faculty members to design assessments in ways that are equitable to all students and meet the educational objectives of the course.

    Final assessments and tests for Fall 2020 courses will be regulated directly by faculty members, instructors and academic units. Students who would like to view a final assessment/test and request re-grading should contact their professor/instructor.

    International and Research Opportunities

    Fall 2020 outbound exchange programs have been cancelled. Winter 2021 exchange programs are currently scheduled to continue. Please check Learning Abroad for more information. 

    The ability to offer ROPs and REPs depends on public health guidelines and travel restrictions. The University has cancelled all student activities outside of Canada until December 31, 2020. REPs will not be offered in the Fall 2020 term. Visit the Research Opportunities Program page for Fall 2020 courses. 

    International Students

    If you are a returning or newly-admitted international student who satisfies the following criteria, your College Registrar’s Office can provide you with a letter stating that your travel to Canada is non-discretionary:

    • You have a study permit, study permit renewal, or letter of invitation from Immigration, Refugees and Citizenship Canada approved on or before March 18, 2020
    • You are traveling directly from the United States to Canada

    Students who are Canadian citizens or permanent residents do not need a letter stating that their travel is non-discretionary.

    To request a letter, please email your College Registrar’s Office with your request, and include the following:

    • Your full name as it appears on your study permit
    • Your student ID number
    • Your current country of residence
    • Your planned date of travel to Canada
    • Screenshots of your Fall and Winter timetables

    Please allow three business days for them to process your request. Should your date of departure be less than three days away, your College Registrar’s Office will do their best to prioritize your request.

    Please visit the FAQ for international students page for information. Additional information for newly admitted international students is also available.

    The University has developed a comprehensive plan to support students returning from abroad. The University’s Mandatory Quarantine Accommodation program started on August 15th. More information on this progr

    Other

    Our highest priority is the health and well-being of our students, staff, and faculty. Current public health and physical distancing guidelines do not support in-person meetings between individuals who live in different households. If these guidelines change, we encourage students to socialize with each other while respecting any updated versions of the guidelines. Meetings with professors will depend, as always, on individual availability and specific health and safety needs. 

    For the Fall 2020 term, regardless of changes to public health guidelines around in-person meetings, no in-person attendance or meetings will be required to complete your courses.

    Yes. Although public health and physical distancing guidelines may change the way that clubs and societies operate, the opportunity to engage in campus events and connect with other students  continues to be a key feature of student life at U of T. We encourage Arts & Science students who are interested in getting involved to connect with their college. The Office of the Dean of Students at each college works very closely with both college-specific and university-wide student clubs, organizations, and societies. These are great places to find community within the larger university. You might also consult a specific Recognized Campus Group, student union or course/program union directly for more information. 

    See:

    https://ulife.utoronto.ca/organizations/list/type/union

    https://assu.ca/

    https://studentlife.utoronto.ca/department/clubs-leadership-development/

    Please visit the University’s Residence FAQs for information and updates.

    Yes. All University of Toronto students have access to health & wellness services, including 24/7 mental health supports in 146 languages through the U of T MySSP program. Please visit the Health & Wellness website for more information about how you can access these services. 

    Students on the St. George campus, for whom a new/replacement TCard is a requirement (for access to buildings/labs, meal plans, etc.) will be able to book an in-person appointment via CLNx. TCards are not required if you are studying remotely. Visit the TCard website for more information and to book an appointment.

    New students can access their U of T email accounts after enabling their UTORids. You do not need a U of T email or UTORid to enrol in courses or pay your fees, and you can continue to access ACORN with your JOINid and password. Visit the TCard website for more information and to book an appointment. 

    Immigration, Refugees, and Citizenship Canada has made changes to their eligibility requirements in response to COVID-19. Please see the updated Post-Graduation Work Permit rules. If you are a current student with a valid study permit and are studying online due to COVID-19, the courses you take online in these circumstances, will not impact your eligibility for the Post Graduate Work Permit as long as you complete less than 50% of your degree online. We recommend that international students consult with the University’s immigration advising team to fully understand how the situation applies to them.


    Archived FAQs

    Fall/Winter Session 2020-21

    What's happening with Fall 2020 classes?

    Fall term Arts & Science courses are available in-person and online and will follow public health guidelines. Students can choose to enrol in the course format that’s best for them. There are a limited number of spaces available in sections that have an in-person component. 

    Some programs require applied, practical, or other placement-based activities that must be delivered in person. These programs will be communicating directly with their students about how to fulfill those requirements. 

    Students can find delivery methods in the 2020-21 Fall/Winter Timetable

     

    Will I have to live in Toronto to complete my courses?

    No. Nearly all Fall 2020 courses  have an online option.

     

    When will I be able to enrol in my courses for Fall 2020?

    Fall 2020 course enrolment takes place in a series of enrolment periods through ACORN starting in July. Please visit the Course Enrolment page for details and updates. New Arts & Science students can find more information in our New Student Guide.

     

    I'm enrolled in an in-person section of a course and the online sections are full and have waitlists. If the delivery method of my section is changed from in-person delivery to online delivery, do I keep my place in the course?

    Yes. If you are enrolled in an in-person section and the delivery method changes to online, you will keep your space in the course and will not have to join any waitlists.

     

    I am currently on a waitlist. Will additional spaces be added to the course to accommodate more students?

    Most class sizes have been confirmed for Fall 2020, however, we are continuing to work with departments to identify opportunities to add capacity where possible. We highly recommend that you connect with your college registrar's office to get course enrolment support and to review your academic plan in the event your preferred course cannot accommodate additional students.

     

    How large are in-person classes for Fall 2020-2021?

    In-person class capacities have been limited to 50, including instructors and TAs, in accordance with Ontario’s Phase 3 restrictions on indoor gatherings for staffed businesses and facilities with public health and workplace safety restrictions in place.

     

    What if I start out enrolled in an online course and then I decide I want to come to Toronto partway through the Fall 2020 term? Will I be able to switch to the in-person version of the course?

    No, students will stay enrolled in the same section of the course. If you start in an online section, you’ll stay in an online section.

     

    Other universities are offering everything online. Why isn’t U of T doing the same?

    We know that many students won’t be able to travel to Toronto or can’t attend classes in person due to health and safety concerns. We also know that many students are keen to resume learning in person, provided it can be done safely for the entire community. Following public health guidelines is our top priority. More information on course delivery is available in the 2020-21 Fall/Winter Timetable.

     

    Other universities are offering all of their small courses in person. Why isn’t U of T doing the same?

    Our primary concern is the health, safety, and well-being of our students, faculty, and staff. Courses will be offered both online and in person and will follow public health guidelines. More information on course delivery is available in the 2020-21 Fall/Winter Timetable.

    I’m a new student beginning my studies at U of T for the first time in September 2020. Am I eligible to enter Canada?

    Please visit the FAQs for newly-admitted international students for more information.

     

    I’m a returning student who began my studies at U of T before September 2020. Am I eligible to enter Canada?

    Please visit the FAQs for international students for more information.

     

    I’m an international student currently outside of Canada. Do I need to return to campus this Fall, or can I complete all my courses online?

    Students are not required to be on campus for in-person learning this Fall and can complete most courses online. There are a small number of specialized courses that have in-person learning options only. However, the Dean’s Promise has been extended to ensure that all students (domestic and international) planning to graduate in June 2021 can complete their program requirements online.

     

    Is the University planning to assist students returning to Canada with quarantine requirements?

    The University has developed a comprehensive plan to support students returning from abroad. The University’s Mandatory Quarantine Accommodation program started on August 15th.  

    More information on this program can be found on the Office of the Vice-Provost, Students page. Additional student supports can be found here: FAQ for international students and information for newly admitted international students.

    I’m a returning student. Can I take a leave of absence?

    Yes. How you take your leave of absence depends on whether you are a domestic or international student.

    Domestic students who wish to take a leave of absence can choose not to enrol in courses for the year and cancel their registration for the session.

    International students who wish to take a leave of absence might encounter issues with their study permit and/or post-graduation work permit eligibility. The Arts & Science Leave of Absence Policy for International Students does not apply to absences related to COVID-19 unless the student also presents serious health, personal, family, or financial issues that require a leave of absence. We recommend that international students consult with the University’s immigration advising team for more information about how a leave of absence may affect them.

     

    I’m a newly-admitted Arts & Science student. Can I defer my offer of admission?

    If you are unable to begin your degree studies this Fall, you may request a one-year deferral of your offer of admission. Deferrals are not guaranteed and will be reviewed on a case-by-case basis. Deferral requests that are approved will include deferral of eligible entrance scholarship(s) awarded (unless your award’s terms & conditions state otherwise) and the residence guarantee, if applicable. Ensure you have satisfied the conditions of your offer and paid the admission deposit (if required). Deferral applications are available on the Join U of T applicant website for students who have met all offer conditions. Please note that offers to non-degree studies and the International Foundations Program are not eligible for deferral.

     

    Summer Session 2020

    What’s happening with Summer 2020 courses?

    Summer 2020 courses (F, Y, and S) will be offered remotely rather than in person. 

    Now that Summer 2020 courses are being offered remotely, will there be more sections/spaces added to the courses?

    Decisions about changes to course capacity will be made on a case-by-case basis by the instructor and academic unit that offers the course. Although an online or remote learning environment does not have the same physical restrictions as a classroom, there are many other instructional factors that may constrain the course capacity. The goal of all instructors and academic units will be to ensure that students in the course experience a learning environment that will support their success in achieving the course learning objectives.

    I applied to a summer Research Opportunities Program (ROP) course. What’s happening?

    Some Research Opportunities Program (ROP) courses will be offered this summer remotely, some are deferred until Fall/Winter, some are deferred until summer 2021, and a small number have been cancelled. For a list of projects with their updated status (continuing, deferred, or cancelled) please see the Research Opportunities Program page.  

    Interested students are encouraged to apply to Fall/Winter projects if they are unable to secure a summer ROP, or if their desired project has been cancelled. Faculty members who are opting to lead ROP projects remotely this summer will contact selected students by April 10th. We ask that students do not reach out directly to faculty members.

    I applied to a Research Excursions Program (REP) course. What’s happening?

    The University announced on April 1 that it is cancelling all student activities outside of Canada until August 14, 2020, due to the uncertainty caused by the COVID-19 pandemic. All domestic undergraduate research projects that require field work have also been put on pause. All Research Opportunities Program (REP) courses due to take place in the Summer 2020 term have therefore been cancelled. Students interested in taking alternative courses this summer are encouraged to connect with their college registrar or undergraduate coordinator. The A&S Summer Timetable is also now available online.  

    Students interested in taking part in on-campus faculty-led research for the Fall/Winter term are welcome to apply to the Research Opportunities Program

    I’m worried about summer assignments and tests being online/take-home because people are going to cheat. How are you going to make sure that people don’t cheat?

    All Summer 2020 courses will be delivered remotely or online. Students currently enrolled in a course will be notified about the specific details of assignments and tests through Quercus and the course syllabus. If your exam is delivered online or as a take-home test, your instructor will provide more information about guidelines around academic integrity.

    When will the final Summer 2020 timetable be available?

    The Faculty of Arts & Science is working to increase the number of Summer 2020 courses that will be available. All Summer 2020 courses will be offered remotely or online. The Summer 2020 Timetable will continue to be updated to allow you to make decisions about Summer courses.

    Why was the Summer 2020 course I enrolled in or wanted to enrol in cancelled?

    The academic unit that offers the course may have decided to cancel it after considering carefully the impact of remote/online delivery on the ability to meet the course’s educational objectives. Factors that may have informed the academic unit’s decision include how well the course content can be taught in a remote or online setting, whether there is an instructor available to teach the course remotely or online, and how well standards of academic integrity can be maintained in a remote/online setting. 

    The Faculty of Arts & Science is working to increase the number of Summer 2020 courses that will be available. The Summer 2020 Timetable will continue to be updated to allow you to make decisions about Summer courses. 

    If the cancellation of a course impacts your academic goals, please contact your college registrar’s office for academic advising.

    What is the maximum number of credits I can take in the Summer term?

    Typically, the maximum number of credits a student can take in the Summer (F/S/Y) is 2.0 FCE, with no more than 1.0 per term. We recognize that you may be looking for more flexibility on this limit given the current situation. If you are interested in taking more than the stated maximum course load, please contact your College Registrar’s Office. An advisor will assess your academic situation and goals, and determine whether enrolling in the additional credits is advisable.

    How will I access textbooks and other reading materials for my remote/online courses?

    The instructor will determine the appropriate textbooks and reading materials for your course, and communicate these through the course syllabus and Quercus course pages. Some materials may be available for digital download online or through the UofT Libraries, while others may need to be ordered online and shipped from the U of T Bookstore or other third-party sellers. If you have concerns about accessing textbooks or reading materials after reviewing the syllabus, contact your course instructor. 

    Can I enrol in synchronous courses that are held at the same time or partially overlap?

    No. Just like in any other academic term, students should avoid enrolling in two courses that are held at the same time, or that partially overlap with each other. Activities and discussions requiring active student contributions, including tests and final assessments, during your online class time may be included in your final grade for the course; you may not be eligible to write one of the assessments at an alternative time. Regardless of marked work obligations, your learning and ability to engage with your classmates benefit from attending online lectures, discussions, and other class activities.

    Am I going to have to attend an online lecture or class meeting at a specific time for my courses?

    Some summer courses will be held in real-time (synchronous), which means you need to be available with internet access during the posted course times to be virtually present for lectures, discussions, or other class activities. Other courses, however, will be asynchronous, meaning that you’ll be able to learn the material (e.g., watch recorded lectures, participate in class discussion groups) and complete the assessments for the course at other times that might be more flexible to suit your personal schedule. 

    You can now find information about synchronous versus asynchronous delivery and about any new courses available on the Arts & Science Summer 2020 Timetable once the course details are finalized. The Timetable will indicate whether the course is synchronous or asynchronous in the Status/Notes section and the Timetable instructions dropdown. Here is an example:

    Screenshot showing a course in the Timetable

    What technical requirements do I need to participate in online/remote courses?

    The University of Toronto has identified the minimum technical requirements needed for students to access remote/online learning.

    Will I be able to see my final marks in any Summer 2020 courses before the deadline to drop courses?

    Changes to the course drop deadlines in Winter 2020 were made in light of the fact that course teaching and assessment moved online unexpectedly.

    For Summer 2020 courses, your decisions about whether to drop a course should be guided by the existing deadlines and policies. Please review the Academic Dates & Deadlines page and the Academic Calendar for information.

    What are the CR/NCR rules for Summer 2020 courses?

    For Summer 2020 courses, your decisions about selecting the CR/NCR option should be guided by the existing deadlines and policies. Please review the Academic Dates & Deadlines page and the Academic Calendar for information. 

    The exceptions that were made to the CR/NCR policy in March 2020 apply only to S and Y courses taken during the Winter 2020 term. Changes to the CR/NCR policies in Winter 2020 were made in light of the fact that course teaching and assessments moved online unexpectedly and will not apply to Summer 2020 terms. 

    I have a conflict between the final assessments in some of my courses (two online assessments at the same time or three online assessments in a row). What should I do?

    Please reach out to the instructors of the courses in which you have a conflict for your final assessments to explain the circumstances and discuss what options might be available to you to resolve the conflict.

    Are there changes to tuition and ancillary fees?

    For Summer 2020 courses, there will be no changes to tuition fees. All academic programs will continue through alternative delivery modes and students will receive academic credit for their courses. In some cases, ancillary fees may be reduced or eliminated. The University is currently reviewing fees and will waive those for services and/or materials which will not be part of summer course offerings.

    Summer 2020 fees invoices will be available on ACORN for students enrolled in courses on April 20, 2020. If you have questions about the ancillary fees on your Summer 2020 session invoice, please contact the Office of the Faculty Registrar at ask.artsci@utoronto.ca.

    For more information on fees, please refer to the main U of T website.

    Will Summer 2020 non-tuition incidental fees be reduced?

    Some incidental fees have been reduced or refunded for the Summer 2020 term. While the majority of these services are offered online or through alternative platforms, there are services that have a reduced cost due to the closure of buildings on campus.

    For information on services provided, please see the links below.

    St. George Student Life

    Hart House

    UTM Student Services

    UTSC Student Services

    For more information on fees, please refer to the main U of T website.

    Why are athletics fees not completely waived for Summer 2020?

    Athletics facilities continue to provide access to services in different formats. Fees have been reduced for the summer session based on the reduction in costs to maintain the physical space. Please refer to the following pages for ways to keep active during this time.

    KPE

    UTM Athletics

    UTSC Athletics

    Hart House

    For more information on fees, please refer to the main U of T website.

    Will the COVID-19 related undergraduate emergency grants continue to be available in the 2020 summer term?

    Yes, the 2020 Summer emergency grant application will be available on the Enrolment Services website starting May 1.

    Are financial supports available to help UofT students with their tech costs for the Summer 2020 term?

    Yes. Undergraduate students with financial need should complete the UofT Emergency Grant application to request financial help. The grant application will be available starting May 1, 2020. Graduate students should contact SGS. 

    Do students have to be registered in Summer 2020 to be considered for an emergency grant from U of T?

    Yes. Students must be registered in full-time or part-time studies during the Summer 2020 term in order to be considered for emergency grant funding. 

    I am experiencing a lot of anxiety/stress with everything going on. I’m having trouble completing assignments and tests. What do I do?

    Contact an academic advisor at your College Registrar’s Office for advice on academic matters, including course enrolment. If you are feeling distressed, please use the resources available to you, including 24/7 counselling services, on the U of T directory of health and community contacts. In an emergency, call 911. 

    If I can’t meet my assignment deadlines or write tests when scheduled. What do I do?

    First, contact your instructor as early as possible to discuss your situation and to see whether back-up or make-up options can be given. Instructors may have discretionary options that can help your situation (for example, extensions or make-up tests). If you cannot obtain an alternative from your instructor, then arrange to discuss possibilities with your College Registrar’s Office. If you are registered with Accessibility Services, keep them aware of your petition discussion so your accommodation needs can be considered as you work on potential solutions.  

    The Faculty of Arts & Science is continuing to accept the ACORN absence declaration in lieu of formal supporting documentation. This form is available on ACORN and applies for both medical and non-medical circumstances. However, if you already have supporting documentation feel free to submit it to your instructor. If you are petitioning for a Term Work Extension, include an electronic copy of your course syllabus.  

    I couldn’t finish a take-home test or complete a final assessment scheduled during the June/August final assessment period. Do I petition for a deferred exam?

    No. Similar to April 2020, all tests administered by your instructor during the Summer 2020 semester, including during the final assessment period, are being treated as term work. Contact your instructor by the appropriate deadline (see the deadline to file a petition for term work for your course in the Academic Dates and Deadlines) about possible back-up options (such as a make-up test, alternate assignment, or an extension) to help you complete the needed work. If that’s not possible, discuss the possibility of a petition for a Term Work Extension with your College Registrar’s Office. If you are registered with Accessibility Services, keep them aware of your situation so that your accommodation needs can be considered as you work on potential solutions.  

    I am unable to complete a test or assignment during the course. What do I need to provide my instructor?

    The Faculty of Arts & Science is continuing to accept the ACORN absence declaration in lieu of formal supporting documentation. This form is available on ACORN and applies for both medical and non-medical circumstances. However, if you already have supporting documentation, feel free to submit it to your instructor.  

    I fell sick/was interrupted when I was writing an online test. What do I do?

    Contact your College Registrar’s Office and your instructor to explain what happened as soon as you can and no later than the appropriate deadline. There may still be a way to arrange for a new opportunity to write the test or complete a back-up option (such as a make-up online test, alternate assignment, or an extension). If not, your College Registrar’s Office can advise you about whether a petition for a Term Work Extension is warranted, and what documentation and explanation you’ll need.

    I can't complete my course work, but I’m graduating. How can you help me?

    First, connect with your instructor by the appropriate deadline and make it clear that you’re planning to graduate in November. If the issues can't be resolved with your instructor, then contact your College Registrar’s Office for advice on your specific circumstances. The Faculty is committed to working with you, the academic department, and your College to find a way for you to submit outstanding work in time to graduate in November.

    How do I submit a petition during the Summer 2020 session?

    • The petition process is now online and electronic, requiring the following: the petition form and a personal statement that clearly explains what you are requesting and why. Before you petition, first reach out to your instructor to attempt to resolve your concern. If your extenuating circumstances caused you to miss an online test or deadline, talk to your instructor to see if they might have a make-up option prior to  the appropriate deadline.   
    • When considering a petition, speak with your College Registrar’s Office for advising. They can help advise you about the options that best fit your personal circumstances and academic plans. If you are registered with Accessibility Services, keep them aware of your situation so that your accommodation needs can be considered as you work on potential solutions.   
    • Complete and save the special  petition form.
    • Declare your absence on ACORN if you have not done so already. If you have additional supporting documentation, then scan and save it in PDF, JPG or GIF format. Keep the original documents stored safely until you receive the final petition decision and any implementation of the petition decision. The Faculty can ask you to send originals at any time while the petition is being considered. If you are petitioning for a Term Work Extension, include an electronic copy of your course syllabus.  
    • Compose an email from your U of T email address to your College Registrar’s Office and indicate in the subject header it is a petition. Then, attach the form and any documentation. An email from your U of T address will stand in for your official signature. (The email address to use is found in the petition form.)   
    • Monitor your U of T email inbox for the decision about your petition and for possible inquiries needed to process it.  

    I don’t know if I can get documentation for my petition. What do I do?

    The Faculty of Arts & Science is continuing to accept the ACORN absence declaration in lieu of formal supporting documentation. This form is available on ACORN and applies for both medical and non-medical circumstances. However, if you already have supporting documentation feel free to submit it along with your petition, as it will help the Faculty in reviewing your request. Remember to utilize your petition statement fully to convey what you are requesting, and what circumstances lead to this request. 

    If you are petitioning for a Term Work Extension, include an electronic copy of your course syllabus.  

    I was granted a term work extension from a 2019-20 full year (Y) course or a Winter 2020 (S) course but couldn’t complete my work. What do I do?

    Meet with your College Registrar’s Office as soon as possible to get advice about your options.

     

    Winter Session 2020

    Can I leave Toronto and go back home to my family?

    We understand that many A&S undergraduate students are faced with difficult decisions regarding whether to return home, given the increasing challenges with international travel. We have decided that Faculty of Arts & Science undergraduate students will not be required to return to the St. George campus for the Winter 2020 session. More information to follow regarding completion of term work and exams. Students registered with Accessibility Services should continue to contact that office in order to receive accommodations and supports

    Are there any protocols I need to follow when I visit campus?

    As part of Canada’s efforts to limit the spread of COVID-19, the Premier of Ontario has declared a state of emergency and the Prime Minister has encouraged all Canadians to stay home wherever possible.  

    All university buildings will be closed to the general public as of 11:59 pm, March 17, 2020. Members of the University community will need key or fob access to enter them or will need to present appropriate identification to campus security. 

    See more information at the University of Toronto’s COVID-19 update website. 

    This situation has caused anxiety/stress. I do not think I can perform academically in any remaining course work/exams, but I don’t think it’s fair to have to drop the class. What do I do?

    Contact an academic advisor at your College Registrar’s Office for advice on academic matters, including course enrolment. If you are feeling distressed, please use the resources available to you, including 24/7 counselling services, on the U of T directory of health and community contacts. In an emergency, call 911.

    My instructor changed a deadline/assignment requirement because classes are cancelled. Are they allowed to do that?

    Although the method of course delivery has changed, instructors are still expected to follow approved guidelines for making changes to the course syllabus. If you have concerns about a change to course expectations, contact the academic unit that offers the course.

    My instructor made a change to our syllabus/grading scheme. I was doing well in the course, and the change they made will put me at a disadvantage. What can I do?

    You can contact the academic unit that offers the course if you have any concerns about changes made to assessments or expectations in your course.

    How will the remainder of my marks be calculated? Do I still have to do my assignments, or will my instructor be redistributing the grading scheme?

    The University’s goal is for course expectations to change as little as possible, even though the method of teaching has changed. If changes to course expectations are necessary, your instructor will provide you with more details. Instructors are still expected to follow approved guidelines and policies relating to teaching and grading.

    What if I don’t think I will do well with online lectures/exams/group projects? Can I request some kind of exception?

    We recommend you start by contacting your instructor to see what individual accommodations can be considered for your course. If you still have questions, please contact ask.artsci@utoronto.ca.

    Can I be re-enrolled in an S or Y course I already dropped?

    Please email your College Registrar’s Office with your student number and the course code that you wish to be re-enrolled in. Your college registrar’s office will review your request. Please note that you may not be permitted to re-enrol if too much time has elapsed since you dropped the course. Each request will be reviewed on a case-by-case basis.

    Are we going to have unlimited CR/NCR?

    Students can select Credit/No Credit (CR/NCR) for any number of their S and Y courses from the Winter 2020 term. These courses will not contribute towards the 2.0 FCE CR/NCR limit.

    If I already selected CR/NCR for an S or Y course, will I be able to remove this designation and then re-apply it after I see my final mark?

    Yes. As of Friday, May 1 you can remove a CR/NCR designation that you previously selected, to allow you to see your final mark and then decide whether to re-select CR/NCR.

    How do I select Credit/No Credit for an S or Y course now that the deadline has been extended?

    The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR.   

    This date is aligned with the May 12 deadline to drop an S or Y course from the academic record.

    Students can begin to select the CR/NCR option for Winter 2020 S and Y courses on ACORN as of Friday, May 1.

    I’m a student registered in another division who is taking a Faculty of Arts & Science course in the Winter 2020 term. Do the Faculty of Arts & Science’s deadlines to drop or to select Credit/No Credit (CR/NCR) for a course apply to me?

    As a student registered in another division, you will follow the rules, regulations, and deadlines set by your division for all courses that you are taking (including courses offered by the Faculty of Arts & Science). Please refer to your divisional updates/FAQ page for up to date information regarding your options.

    DFALD: https://www.daniels.utoronto.ca/info/current-students/undergraduate/acad...

    APSC: https://undergrad.engineering.utoronto.ca/covid-19-u-of-t-engineering-un...

    UTM: https://www.utm.utoronto.ca/registrar/covid19

    UTSC: https://www.utsc.utoronto.ca/registrar/covid-19-information-and-updates

    I am a non-degree student. Can I select CR/NCR for a course in the Winter 2020 term?

    Yes. You may select Credit/No Credit (CR/NCR) for any number of your S and Y courses from the Winter 2020 term. This includes courses for which this option normally does not apply. The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR.   

    This date is aligned with the May 12 deadline to drop an S or Y course from the academic record. Students can begin to select the CR/NCR option for Winter 2020 S and Y courses on ACORN as of Friday, May 1.

    Can I use a CR / NCR course for admission into Rotman Commerce?

    The grade will still be considered as part of the Rotman Commerce Guaranteed Admission requirements. The underlying numeric final mark assigned by your instructor will be used by Rotman Commerce to determine your eligibility for the program. Please contact Rotman Commerce for more information.

    I am working towards a professional designation in Accounting, or I am planning to apply to Graduate programs. Can I use a CR/NCR course for that?

    CPA Ontario, graduate programs, and other external institutions will continue to require that you meet their minimum standards in specified courses for current CPA requirements. Since the CR/NCR option will be part of your permanent record, and underlying numerical grades will not appear on your transcript, you should exercise caution when choosing the CR/NCR option if you think there is any chance you will want to pursue a professional designation or graduate school in the future.

    Note also that should external institutions and stakeholders (e.g., CPA Ontario, graduate programs, recruiters) require numerical or letter grades, these will NOT be available on your official transcript for courses for which you have selected the CR/NCR option.

    Will the deadline to drop an S or Y course from the academic record be extended?

    The Winter 2020 deadline to drop an S or Y course has now been extended to May 12, 2020, to allow you to see your final marks before making a decision about cancelling a course. You can drop an S or Y course on ACORN until this extended deadline of May 12.  

    This date is aligned with the May 12 Credit/No Credit deadline. 

    If you are not able to cancel a course on ACORN, please contact your College Registrar’s Office. 

    Will 2019-20 OSAP recipients be penalized because they withdrew from studies or dropped their courses because of COVID-19?

    According to the Ministry of Colleges and Universities, there will be no academic penalties for students who fully or partially withdrew (i.e., reduced their course load below OSAP’s minimum course load requirements for funding for full-time studies) because a student was ill, self-isolating, quarantined, caring for an immediate family member, or withdrew due to mental health issues resulting from COVID-19.   

    Enrolment Services is assuming all full/partial withdrawals that took place on or after February 19, 2020 are COVID-19 related. Affected OSAP files will not be reassessed, nor will there be any academic penalties.   

    OSAP recipients who fully/partially withdrew between January 25, 2020 and February 18, 2020 because of COVID-19, can request a review of their OSAP files. Students should prepare, sign and date a personal statement outlining the COVID-19 related circumstances and the dates the student was impacted resulting in their full/partial withdrawal from studies. These documents should be uploaded by the student to the OSAP website if there’s an existing 2020 Summer OSAP application. If the student absolutely cannot upload documents to the OSAP website, then they should e-mail these documents to Enrolment Services at osap.staff@utoronto.ca.   

    Will the deadline to select Credit/No Credit (CR/NCR) be extended?

    Yes. The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR. This applies to both S and Y courses and includes courses for which this option normally does not apply (e.g. First Year Foundations Seminars, Research Opportunities Program, etc.).  

    This date is aligned with the May 12 deadline to drop an S or Y course from the academic record. 

    Students can begin to select the CR/NCR option for Winter 2020 S and Y courses on ACORN as of Friday, May 1.  

    I’m a Faculty of Arts & Science student who is taking a course offered by another division (e.g., Daniels/Engineering/UTM/UTSC) in the Winter 2020 term. How do these rules apply to that course? Will I still be able to drop or select CR/NCR for the course according to the new Faculty of Arts & Science deadlines?

    Yes. Since you are a Faculty of Arts & Science student, you follow the Faculty of Arts & Science’s deadlines to drop a course or to select Credit/No Credit (CR/NCR) for a course, no matter in which division you are taking the course. If you are unable to drop S and Y courses using ACORN, please contact your College Registrar’s Office.  

    You can begin to select the CR/NCR option for Winter 2020 S and Y courses on ACORN as of Friday, May 1. If you are not able to drop or select CR/NCR for the course on ACORN, please contact your College Registrar’s Office. Your College Registrar’s Office will be able to process the change for you. 

    I am applying to a program in which marks in certain courses determine my eligibility. Will selecting the Credit/No Credit option for a course required for program admission have an impact on my eligibility for the program?

    The underlying numeric final mark assigned by your instructor will be used by the relevant academic unit to determine your eligibility for the program. This underlying mark will not appear on your official transcript.

    Can S and Y courses that I have selected as Credit/No Credit contribute toward program requirements?

    All courses (S or Y) completed in the Winter 2020 term with a final status of Credit (“CR”) can be used to satisfy program requirements. This provision will hold for these courses until students complete their degrees.

    Will my application to graduate school or other subsequent studies be affected if I select CR/NCR in courses this term?

    Students are advised to consult with faculty advisors and the prospective graduate program(s) to ensure they understand the impact of this decision on their graduate school application(s).  

    The University of Toronto has updated students’ transcripts with a notation explaining the context in which the CR/NCR selections were made. 

    If the graduate school to which you are applying requires confirmation of the underlying final numeric mark for a Winter 2020 S or Y course, you can request a Registrar’s Letter that will release this mark directly to the institution. To request a Registrar’s Letter, please send an email to ask.artsci@utoronto.ca

    Will Arts & Science be giving refunds for any Fall/Winter courses that I drop at this point since classes have been cancelled?

    Classes have moved online at this time. No changes have been made to any of the normal tuition refund policies. As always, we recommend that you contact your college registrar’s office for advice before reducing your course load.

    Will there be any changes to incidental fees and payment deadlines?

    Information about Fall/Winter 2020/21 incidental fees and payment deadlines will be available in July. Incidental fees are for support services and programs that contribute to the student experience and student well-being. Depending on which services, programs, and physical spaces can operate within public health guidelines in Fall 2020, some fees may be reduced or eliminated. Incidental fees are a compulsory part of all students’ tuition, and the amount of these fees is set on the understanding that all students will contribute to the cost of these services.

    What will happen to final exams?

    Faculty of Arts & Science undergraduate students will not be required to return to the St. George campus for the Winter 2020 session, including the final exam period. Your course instructor will be in touch regarding how your course will now proceed (e.g., switch to a test administered online, an assignment to replace the exam, reweighting of existing marks to adjust for the exam’s original value, or other).

    Since in-person exam sittings have been cancelled, can I make other plans on those dates/times?

    The expectation is that students will remain available during their originally scheduled in-person exam timeslots, so that the faculty can aim to facilitate online replacement assignments to take place during on those dates/times.

    What is happening with my deferred exam that I am writing in April?

    Deferred exams will be managed the same way as normal exams – they will be adjusted so that no student needs to come to write an exam in person. Because any one student’s deferred exams could be connected to different courses offered originally in different terms, they will receive direct information on how their exam(s) will be handled, and when.

    I scheduled an exam viewing for next week. Can I reschedule it or view it online somehow?

    Exam viewings will be rescheduled. The Office of the Faculty Registrar will be contacting students with previously scheduled viewings via email to make arrangements.

    I’m worried about all of my final exams being online/take-home because people are going to cheat. How are you going to make sure that people don’t cheat?

    Your instructors will provide guidelines to all students concerning academic integrity.

    I submitted an exam copy request. Will it be processed?

    Exam copy requests for exams held in December 2019 or an earlier exam period will be processed when normal university operations resume. If you have previously submitted a request for an exam copy, it will be kept in queue so you do not have to re-submit your request. Deadlines to request copies and viewings for December 2019 will be extended accordingly. If you would like to view your final assessment from April 2020, please contact your course instructor directly.

    I was granted an April 2020 deferred exam for a course I took in a previous term. Will I be writing this deferred exam?

    Your petition decision indicates whether you were granted a regular deferred exam or special deferred exam.

    If you were granted a regular deferred exam, since the University will not be holding in-person exams in April 2020, you will be completing the course in the same format as those students enrolled in the current course offering. The instructor of the current course offering will confirm the alternate method of assessment; possible methods include an online test, written assignment, or take-home test.

    If you were granted a special deferred exam, your exam will be postponed to a later time once the University re-opens. Additional information regarding the rescheduling of your special deferred exam will be provided to you by the Office of the Faculty Registrar when normal University operations resume.

    When will my final marks in my Winter 2020 term courses be available in ACORN?

    With the cancellation of in-person exams, the end of term has been extended to April 25. As a result, your final marks will begin to be posted to ACORN on April 26. Some of your final marks might be available in ACORN at that time, depending on any term work extensions and/or adjustments made to final exams in your courses. We are striving to have your final marks for your S and Y courses available in ACORN by Wednesday May 6 and appreciate your patience should we find ourselves delayed in meeting this target date due to staffing challenges that may emerge related to COVID-19.

    How do I submit a petition when I can’t go to campus?

    • The petition process is now online, requiring three key components: the petition form, documentation, and a personal statement that clearly explains what you are requesting and why. Before you petition, first reach out to your instructor to attempt to resolve your concern. If your extenuating circumstances caused you to miss an online test or deadline, talk to your instructor to see if they might have a make-up option prior to May 4 (the last date for possible instructor extension to Winter 2020 term work) before you petition; if so, that will be easier for you and them. 
    • When considering a petition, speak with your College Registrar’s Office for advising. They can help advise you about the options that best fit your personal circumstances and academic plans. If you are registered with Accessibility Services, keep them aware of your situation so that your accommodation needs can be considered as you work on potential solutions. 
    • Complete and save the special petition form
    • Scan any supporting documentation and save it in PDF format (a common graphic file format like JPG or GIF is also acceptable). Keep the original documents stored safely until you receive the final petition decision and any implementation of the petition decision. The Faculty can ask you to send originals at any time while the petition is being considered. 
    • Compose an email from your UofT email address to your College Registrar’s Office and indicate in the subject header it is a petition. Then, attach the form and any documentation. An email from your U of T address will stand in for your official signature. (The email address to use is found in the petition form.) 
    • Monitor your U of T email inbox for the decision about your petition and for possible inquiries needed to process it. 

    I don’t know if I can get documentation for my petition. What do I do?

    • If you can obtain supporting documentation, then submit it. Some circumstances may be easier to document than others; for example, some of your records may be on paper rather than in an easily accessible online or digital format. If you have a smartphone you can take a picture of the documentation. 
    • If COVID-19 circumstances prevented you from obtaining a VOI (Verification of Student Illness or Injury form) or medical professional’s note when you needed it, use the ACORN Absence Declaration tool. The start and end date refer to the period when the illness or medical circumstance prevented you from completing your academic work. Don’t forget to explain what those dates mean in your personal statement. 
    • If you have a non-medical situation that is hard to document, then clearly and thoroughly explain the problem in your personal statement.  

    If I can’t meet my assignment deadlines or write tests when scheduled what do I do?

    First, contact your instructor as early as possible to discuss your situation and to see whether back-up or make-up options can be given. Instructors may have discretionary options that can help your situation (for example, extensions or make-up tests), though note that options may be limited because of the constraints imposed by COVID-19. If you cannot obtain an alternative from your instructor, then arrange to discuss possibilities with your College Registrar’s Office. If you are registered with Accessibility Services, keep them aware of your petition discussion so your accommodation needs can be considered as you work on potential solutions

    I was granted a term work extension from Fall 2019 but couldn’t complete my work. What do I do?

    Meet with your College Registrar’s Office as soon as possible to get advice about your options.

    I couldn’t finish a take-home test that replaced the normal final exam. Do I petition for a deferred exam?

    No. The marks for the take-home test developed by your instructor replace the in-person Final Exam as a kind of term-work assignment. Contact your instructor about possible back-up options (such as a make-up test, alternate assignment, or an extension) to help you complete the needed work. If that’s not possible, discuss the possibility of a petition for a Term Work Extension with your College Registrar’s Office. If you are registered with Accessibility Services, keep them aware of your situation so that your accommodation needs can be considered as you work on potential solutions.

    I couldn’t write an online test on the scheduled testing date. Do I petition for a deferred exam?

    No. All tests administered by your instructor during the Winter 2020 semester are being treated as term work. Contact your instructor about possible back-up options (such as a make-up test, alternate assignment, or an extension) to help you complete the needed work. If that’s not possible, discuss the possibility of a petition for a Term Work Extension with your College Registrar’s Office. If you are registered with Accessibility Services, keep them aware of your situation so that your accommodation needs can be considered as you work on potential solutions.

    I fell sick/was interrupted when I was writing an online test. What do I do?

    Contact your College Registrar’s Office and your instructor to explain what happened as soon as you can. There may still be a way to arrange for a new opportunity to write the test or complete a back-up option (such as a make-up online test, alternate assignment, or an extension). If not, your College Registrar’s Office can advise you about whether a petition for a Term Work Extension is warranted, and what documentation and explanation you’ll need.

    I can't complete my course work, but I’m graduating. How can you help me?

    First, connect with your instructor and make it clear that you’re planning to graduate in June. If the issues can't be resolved with your instructor, then contact your College Registrar’s Office for advice on your specific circumstances. The Faculty is committed to working with you, the academic department, and your College to find a way for you to submit outstanding work in time to graduate in June.

    I need a confirmation of enrolment letter and do not know where to get one. How can I obtain this letter?

    You can download a confirmation of enrolment letter from ACORN. If you need information to be included in a letter that is not in in the letter you can download from ACORN, please contact your College Registrar’s Office. 

    I submitted my petition 6 weeks ago. Is it still going to be processed?

    The Arts & Science Petitions team will continue to process petitions. If you have any concerns about the status of your petition, please contact your college registrar’s office

    I have an academic integrity appointment scheduled for next week. Should I still go to it?

    While in-person meetings were not automatically cancelled, the Arts & Science student academic integrity team is committed to ensuring no student should feel compelled to come to campus if an alternative exists. Students with appointments will hear from the Faculty office offering alternatives including phone or Skype-based appointment. If you have concerns, please email us at osai.artsci@utoronto.ca

    What’s happening to the June 2020 convocation ceremonies?

    On March 25th, the President announced that June 2020 Convocation ceremonies have been cancelled. For the most up to date information, please consult the Office of Convocation website. 

    I ordered a graduation letter that I was going to pick up. Can you email it to me instead?

    The Office of the Faculty Registrar is closed for in-person operations due to COVID-19. Since pick-up and mail delivery options are not available, all letters will be emailed as a PDF. If you would like your letter emailed to a third party, please provide their contact name and email address in the section for additional information when you request your letter.

    I need to provide an eligibility to graduate letter as part of my application for a post-graduate work permit or my application for graduate school. When will eligibility to graduate letters be produced?

    For students completing their degree requirements in the Winter 2020 term, eligibility to graduate letters can be produced after final grade point averages have been calculated for this term. Final grade point averages will be calculated shortly after the extended deadline of May 12, 2020 to drop or select CR/NCR for an S or Y course; we anticipate that we will be able to begin producing eligibility to graduate letters the week of May 18, 2020 at the latest.   

    If a letter is required before an eligibility to graduate letter can be produced, students can order an intent to graduate letter instead, which can be produced as long as all degree requirements are pending successful completion of current courses.  We recommend that students confirm that an intent to graduate letter will be sufficient for their purposes before ordering such a letter. 

    I had planned to graduate this June. Since the June 2020 convocation ceremonies have been cancelled, can I cancel my request to graduate in June and graduate in November or next June instead, so that I can attend a ceremony?

    Unfortunately, it is not possible for students who planned to graduate in June, and are eligible to do so, to cancel their graduation request and request graduation for November or next June in order to attend a convocation ceremony.  

    Please see President Gertler’s announcement that provides information concerning the virtual convocation ceremony that will be held, as well as divisional in-person graduation ceremonies.

    I will be graduating in June 2020. When will I be able to get a confirmation of graduation letter?

    Graduation confirmation letters will begin to be produced as of the date of your originally scheduled convocation ceremony. 

    Please allow several business days after the date of your originally scheduled convocation ceremony for your graduation confirmation letter to be produced.