COVID-19 – Student FAQs

Last Updated: April 2, 5:00 p.m. EST

Please find below frequently asked questions that are specific to undergraduate students taking courses with the Faculty of Arts & Science. On this page you will find information for:
This page will be continually updated as more information is available. If your questions are not answered below, please email ask.artsci@utoronto.ca.
 
The Dean’s messages to students, links to the main U of T website and other resources can also be found on the A&S latest updates page. Information for applicants and admitted students can be found on Join U of T. Admission updates can also be found on the frequently asked questions page.

 

Current Students - Winter Term 2020

 

Student Services / St. George Campus

All University buildings will be closed as of 11:59 p.m., March 17, 2020 to the general public. Members of the University community will need key or fob access to enter them. 

The Office of the Faculty Registrar, Faculty of Arts & Science, will move their services exclusively to email and telephone. You will be able to continue to seek the advice of Student Service Advisors at: ask.artsci@utoronto.ca  or 416-978-3384.  

Your College Registrar’s Office continues to provide academic and financial advising, learning strategy appointments and other registrarial support via phone, email and teleconferencing.

There may some disruptions to other University services or changes to operating times. We recommend that you check directly with each service and continue to monitor the  University of Toronto’s website for updates.  

We are hearing that some students are experiencing connectivity issues (i.e., difficulty accessing Quercus from home). If you are experiencing connectivity issues, please submit your question/issue here:  https://www.utoronto.ca/covid19-contact.

Travel 

We understand that many A&S undergraduate students are faced with difficult decisions regarding whether to return home, given the increasing challenges with international travel. We have decided that Faculty of Arts & Science undergraduate students will not be required to return to the St. George campus for the Winter 2020 session. More information to follow regarding completion of term work and exams. Students registered with Accessibility Services should continue to contact that office in order to receive accommodations and supports. 

Accessibility

Please continue to consult your Accessibility Advisor as required. Accessibility Services can be reached through their main office line at 416-978-8060 and by email at:  accessibility.services@utoronto.ca.

Accessibility staff are available to answer your questions and help you to arrange telephone or Skype appointments with Accessibility Advisors, learning strategists and their adaptive technologist. In addition, the volunteer notetaking program continues to run. Volunteer notetakers continue to take notes online and to upload to the notetaking portal. 

Special updates for students registered at Accessibility Services can be found at: https://www.studentlife.utoronto.ca/as/covid-19-updates

We recommend you start by contacting your instructor to see what individual accommodations can be considered for your course. If this is not a realistic option, or if you still have questions or concerns, please consult your Accessibility Advisor to discuss next steps. Special updates for students registered at Accessibility Services can be found at: https://www.studentlife.utoronto.ca/as/covid-19-updates.

It is very important you continue to register to receive accommodations for test/exams using the Clockwork Student Portal, even if you are intending to write an ‘online’ evaluation with your class. Accommodated Testing Services will contact your instructor to make arrangements for extra time accommodations on your behalf, but it is critical that you continue to officially register with that office.   

If you wish to write at the Test Centre at 255 McCaul Street you still can do so, but it is important to reach out to Accommodated Testing Services as soon as possible to ensure staff are aware of your intention to write at the Centre and not ‘online’ with your class. If requested in advance, staff remain available at the Centre to provide you with accommodated testing. tes.info@utoronto.ca  / 416-946-8584  

The deadline for undergraduate students to register with Accommodated Testing Services, should you wish to utilize accommodations (including online examinations) for the April exam period, is March 23, as originally scheduled. 

Health

As part of Canada’s efforts to limit the spread of COVID-19, the Premier of Ontario has declared a state of emergency and the Prime Minister has encouraged all Canadians to stay home wherever possible.  

All university buildings will be closed to the general public as of 11:59 pm, March 17, 2020. Members of the University community will need key or fob access to enter them or will need to present appropriate identification to campus security. 

See more information at the University of Toronto’s COVID-19 update website

Contact an academic advisor at your college registrar’s office for advice on academic matters, including course enrolment. If you are feeling distressed, please use the resources available to you, including 24/7 counselling services, on the U of T directory of health and community contacts. In an emergency, call 911. 

Coursework

Although the method of course delivery has changed, instructors are still expected to follow approved guidelines for making changes to the course syllabus. If you have concerns about a change to course expectations, contact the academic unit that offers the course. 

You can contact the academic unit that offers the course if you have any concerns about the delivery of course materials. 

You can contact the academic unit that offers the course if you have any concerns about changes made to assessments or expectations in your course. 

The University’s goal is for course expectations to change as little as possible, even though the method of teaching has changed. If changes to course expectations are necessary, your instructor will provide you with more details. Instructors are still expected to follow approved guidelines and policies relating to teaching and grading. 

We recommend you start by contacting your instructor to see what individual accommodations can be considered for your course. If you still have questions, please contact ask.artsci@utoronto.ca

Cancelling a course or selecting Credit/No Credit (CR/NCR)

The Winter 2020 deadline to drop an S or Y course has now been extended to May 12, 2020, to allow you to see your final marks before making a decision about cancelling a course. You can drop an S or Y course on ACORN until this extended deadline of May 12.  

This date is aligned with the May 12 Credit/No Credit deadline. 

If you are not able to cancel a course on ACORN, please contact your College Registrar’s Office. 

Please email your college registrar’s office with your student number and the course code that you wish to be re-enrolled in. Your college registrar’s office will review your request. Please note that you may not be permitted to re-enrol if too much time has elapsed since you dropped the course. Each request will be reviewed on a case-by-case basis.

The University is actively working with the Ontario Ministry of Education in relation to these matters. We hope to have more information to share with you soon.

Yes. The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR. This applies to both S and Y courses and includes courses for which this option normally does not apply (e.g. First Year Foundations Seminars, Research Opportunities Program, etc.).  

This date is aligned with the May 12 deadline to drop an S or Y course from the academic record . 

Our technical systems, including ACORN, are not yet ready for us to implement this change. We will update you when the required technical modifications have been made and will confirm when you can begin to select CR/NCR for an S or Y course as soon as possible. 

Students can select Credit/No Credit (CR/NCR) for any number of their S and Y courses from the Winter 2020 term. These courses will not contribute towards the 2.0 FCE CR/NCR limit.

Yes. We will update you when the required technical modifications have been made and will confirm the timeframe to select CR/NCR for an S or Y course as soon as possible. Our technical systems, including ACORN, are not yet ready for us to implement this change.

The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR.    

This date is aligned with the May 12 deadline to drop an S or Y course from the academic record. 

Our technical systems, including ACORN, are not yet ready for us to implement this change. We will update you when the required technical modifications have been made and will confirm when you can begin to select Credit/No Credit (CR/NCR) for an S or Y course as soon as possible. 

Yes. Since you are a Faculty of Arts & Science student, you follow the Faculty of Arts & Science’s deadlines to drop a course or to select Credit/No Credit (CR/NCR) for a course, no matter in which division you are taking the course. If you are unable to drop S and Y courses using ACORN, please contact your College Registrar’s Office.

Our technical systems, including ACORN, are not yet ready for us to implement the change to the CR/NCR deadline. We will update you when the required technical modifications have been made and will confirm the timeframe to select CR/NCR for S and Y courses as soon as possible. After this announcement, if you are not able to drop or select CR/NCR for the course on ACORN, please contact your College Registrar’s Office. Your College Registrar’s Office will be able to process the change for you.

The underlying numeric final mark assigned by your instructor will be used by the relevant academic unit to determine your eligibility for the program. This underlying mark will not appear on your official transcript.

All courses (S or Y) completed in the Winter 2020 term with a final status of Credit (“CR”) can be used to satisfy program requirements. This provision will hold for these courses until students complete their degrees.

Students are advised to consult with faculty advisors and the prospective graduate program(s) to ensure they understand the impact of this decision on their graduate school application(s).  

If necessary, students can request a Registrar’s Letter that will explain the circumstances and that institutions may contact the Faculty of Arts & Science directly if the underlying grade associated with CR/NCR courses is required. To request a Registrar’s Letter, please send an email to ask.artsci@utoronto.ca.

Yes. You may select Credit/No Credit (CR/NCR) for any number of your S and Y courses from the Winter 2020 term. This includes courses for which this option normally does not apply. The deadline to select Credit/No Credit (CR/NCR) for a course offered this term has been extended to May 12, 2020; students will be allowed to see their final marks before selecting CR/NCR.    

This date is aligned with the May 12 deadline to drop an S or Y course from the academic record. 

Our technical systems, including ACORN, are not yet ready for us to implement this change. We will update you when the required technical modifications have been made and will confirm when you can begin to select CR/NCR for an S or Y course as soon as possible. 

The grade will still be considered as part of the Rotman Commerce Guaranteed Admission requirements. The underlying numeric final mark assigned by your instructor will be used by Rotman Commerce to determine your eligibility for the program. Please contact Rotman Commerce for more information.

CPA Ontario, graduate programs, and other external institutions will continue to require that you meet their minimum standards in specified courses for current CPA requirements. Since the CR/NCR option will be part of your permanent record, and underlying numerical grades will not appear on your transcript, you should exercise caution when choosing the CR/NCR option if you think there is any chance you will want to pursue a professional designation or graduate school in the future.

Note also that should external institutions and stakeholders (e.g., CPA Ontario, graduate programs, recruiters) require numerical or letter grades, these will NOT be available on your official transcript for courses for which you have selected the CR/NCR option.

Fees

Classes have moved online at this time. No changes have been made to any of the normal tuition refund policies. As always, we recommend that you contact your college registrar’s office for advice before reducing your course load. 

Final Exams

Faculty of Arts & Science undergraduate students will not be required to return to the St. George campus for the Winter 2020 session, including the final exam period. Your course instructor will be in touch regarding how your course will now proceed (e.g., switch to a test administered online, an assignment to replace the exam, reweighting of existing marks to adjust for the exam’s original value, or other).

The expectation is that students will remain available during their originally scheduled in-person exam timeslots, so that the faculty can aim to facilitate online replacement assignments to take place during on those dates/times. 

Deferred exams will be managed the same way as normal exams – they will be adjusted so that no student needs to come to write an exam in person. Because any one student’s deferred exams could be connected to different courses offered originally in different terms, they will receive direct information on how their exam(s) will be handled, and when. 

Exam viewings will be rescheduled. The Office of the Faculty Registrar will be contacting students with previously scheduled viewings via email to make arrangements. 

Exam copy requests will be processed when normal university operations resume.  If you have previously submitted a request for an exam copy, it will be kept in queue so you do not have to re-submit your request. 

Final Marks

Some of your final marks might be available in ACORN in late April, depending on any term work extensions and/or adjustments made to final exams in your courses. We are striving to have your final marks for your S and Y courses available in ACORN by Wednesday May 6 and appreciate your patience should we find ourselves delayed in meeting this target date due to staffing challenges that may emerge related to COVID-19.

Other

You can download a confirmation of enrolment letter from ACORN. If you need information to be included in a letter that is not in in the letter you can download from ACORN, please contact your College Registrar’s Office. 

The Arts & Science Petitions team will continue to process petitions. If you have any concerns about the status of your petition, please contact your college registrar’s office

While in-person meetings were not automatically cancelled, the Arts & Science student academic integrity team is committed to ensuring no student should feel compelled to come to campus if an alternative exists. Students with appointments will hear from the Faculty office offering alternatives including phone or Skype-based appointment. If you have concerns, please email us at osai.artsci@utoronto.ca


Current Students - Summer Session 2020

 

Courses

We have decided that all Summer 2020 F and Y courses will be offered remotely rather than in person, as is now the situation with current Winter 2020 courses. A final determination of the delivery mode for S courses will be made by June 13. For now, please only make decisions based on this current information.

Some ROPs will be offered this summer remotely, some are deferred until Fall/Winter, some are deferred until summer 2021, and a small number have been cancelled. For a list of projects with their updated status (continuing, deferred, or cancelled) please see the Research Opportunities Program page.  

Interested students are encouraged to apply to Fall/Winter projects if they are unable to secure a summer ROP, or if their desired project has been cancelled. Faculty members who are opting to lead ROP projects remotely this summer will contact selected students by April 10th. We ask that students do not reach out directly to faculty members.

The Dean has confirmed that the Summer F and Y courses will be delivered online/remotely. The delivery of Summer F and Y course assessments (assignments, tests) is still under review. Students who enrol or are enrolled in a course will be notified when this information becomes available. Your instructors will provide more information about guidelines around academic integrity and course expectations.


June 2020 Convocation

On March 25th, the President announced that June 2020 Convocation ceremonies have been cancelled. For the most up to date information, please consult the Office of Convocation website.

Please contact ask.artsci@utoronto.ca so we can assist you with getting your graduation letter.