Important Notes and Conditions of Transcript Release - Please Read Carefully

FIPPA Regulations:

The University of Toronto respects your privacy. Personal information that you provide to the University is collected pursuant to section 2(14) of the University of Toronto Act, 1971. It is collected for the purpose of administering admissions, registration, academic programs, university-related student activities, activities of student societies, financial assistance and awards, graduation and university advancement, and for the purpose of statistical reporting to government agencies. At all times, it will be protected in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA). If you have any questions, please refer to FIPPA or contact the University FIPPA Coordinator at 416-946-7303, McMurrich Building, Rm. 104, 12 Queen’s Park Crescent West, Toronto, ON, M5S 1A8.

Consolidated Transcript Process

University of Toronto consolidated transcripts are produced by the University of Toronto Transcript Centre (UTTC) at 100 St. George Street, Rm. 1006, Toronto, Ontario M5S 3G3. These transcripts contain a summary of all academic activities undertaken by a student in any faculty (see below for exceptions) of the University since September 1978. The cost of each copy of a transcript is $10.00, tax included. If your student account balance is greater than $0.00, the fee will be automatically charged to your student account. Unpaid transcript requests will NOT be processed until payment has been made online (if request has been submitted online), in person at UTTC, or by faxing your credit card information along with your full name and student ID number to 416-978-2487.

Requests made online between the hours of 8:00am – 2:45pm are printed hourly and are processed the same day. However, in case of unforeseen problems, requests may take longer to process. Also, if your record is not fully automated, i.e you have registrations prior to September 1998, you must allow at least 3-5 business days for processing. Please call 416-978-3384 if you have any questions.

Graduate Students Only

Graduate students with both an undergraduate and graduate University of Toronto academic record may now request that the UTTC send only their graduate academic record. If this option is requested on the transcript request form, only the courses and grades taken as a University of Toronto graduate student will appear on the transcript that is sent. However, the Registration History and Graduation Summary (found at the top of the transcript) will continue to show all of your University of Toronto registration history and degrees.

Exceptions:

If your registrations were prior to September 1978, you will not be able to submit your order through this service. Please submit your request directly to the UTTC on a transcript request form. This form is available here.

Requests for transcripts for the programs/divisions listed below should be directed to the appropriate division:

• Additional Qualifications Program (AQ) program at OISE/UT: 416-926-4743
• School of Continuing Studies: 416-978-2400
• Toronto School of Theology: 416-978-4039
• Woodsworth College Pre-University Program (up to and including the 2000 Summer): 416-978-7487
• School of Graduate Studies (Post-doctoral fellows only): 416-946-5254

Delivery Options:

Courier Pick-up: You can request that your transcript be sent via FedEx Courier Services. Delivery is normally within 1-3 business days for most destinations. Once your transcript has been ordered and all fees paid, you will receive a FedEx tracking number and estimated delivery date (where possible).

An additional fee for this service will be added to the total cost as follows:

• $15 (within Ontario/Quebec)
• $20 (within all other provinces of Canada)
• $25 (within the U.S.)
• $40 (all other International destinations)

Mail: You can have your transcript mailed directly to the recipient or you can have it mailed to you in a signed and sealed envelope.

In-person Pick-up: Please contact our information desk at 416-978-3384 one business day after submitting your request to inquire if your transcript is ready for pick up.

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CONDITIONS OF TRANSCRIPT RELEASE

Authorization to Release Academic Record

In accordance with the University of Toronto’s Access to Student Records Policy, the express written consent of the student is required to release the transcript. Transcripts will not be issued to or at the request of third parties without written authorization of the student.

Processing

Students are responsible for ensuring that requests are submitted well in advance of deadlines. Requests are processed in the order in which they are received in the transcript office or on the SWS. The University of Toronto Transcript Centre is not responsible for transcripts lost or delayed in the mail.

Outstanding Fees/Financial Holds

In accordance with the University of Toronto’s policy on student indebtedness, transcripts will not be released for students with outstanding financial obligations to the University. Students with a financial HOLD placed on their record cannot submit requests online. Requests made in person, by mail or by fax will be accepted but not processed until the financial HOLD has been cleared and is removed from their record.

Transcripts for Third Parties

Transcripts that will be passed on by the student to a third party, e.g., academic Institution/employers etc., should be requested to be released in a signed and sealed envelope/s. If the envelope/s is opened before it reaches the intended recipient, it may not be accepted. (Student must not open envelope/s.)

Duplicate Transcripts

Students are responsible for following up to ensure that their transcript has arrived. Duplicate transcripts are issued upon the request of the student at no charge within six months of the initial request date and only if the recipient has not received the original transcript after two weeks for destinations within Canada and four weeks for US and international destination. Such requests should be made directly to UTTC. Changes to the recipient address constitute a new chargeable request.

Revised/Updated Academic Records/Transcripts

Upon request from the student/divisions and only when the revision/update has occurred, amended transcripts will be issued to the original recipient’s address at no charge. Such requests should be made directly to UTTC.

For general inquiry and to check the status of your request(s), please contact our information desk at 416-978-3384. For further information or questions, please contact Mrs. Sana Kawar, Manager, UTTC by e-mail or by phone at 416-946-5338.

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